---
title: "eCase Management (BCH)"
ocid: "ocds-b5fd17-5f48232b-1e46-4b42-87a8-367283778860"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f48232b-1e46-4b42-87a8-367283778860"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f48232b-1e46-4b42-87a8-367283778860.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f48232b-1e46-4b42-87a8-367283778860.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Hertfordshire Constabulary"
published: "2026-09-23"
---

# eCase Management (BCH)

Buyer: Hertfordshire Constabulary  
Current stage: Award  
OCID: ocds-b5fd17-5f48232b-1e46-4b42-87a8-367283778860

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## Summary

Hertfordshire Constabulary procured an eCase correspondence case-management service. The requirement is for software-related services supporting the handling and management of correspondence cases. Delivery is associated with AL5 4GZ and the East of England. The buying organisation is Hertfordshire Constabulary. The procurement was categorised as a service and described as an eCase Correspondence Case Management Service for BCH.

The procurement is complete and was awarded to FIVIUM LTD. The award was made on 31 August 2026, and the contract runs from 1 September 2026 to 31 August 2028. The awarded value is £360,800. The contract was let through a selective call-off from a framework agreement. The tender deadline was 31 August 2026 at 12:00. The procurement was identified as unsuitable for SMEs and voluntary, community and social enterprises. The published information gives no separate evaluation criteria.

This award shows that Hertfordshire Constabulary buys a dedicated eCase correspondence case-management service through a framework call-off. Suppliers competing for a comparable requirement from this buyer would need to demonstrate that their software can support correspondence case management and that they can deliver the associated service. The selected supplier, FIVIUM LTD, provides a benchmark for the type of organisation that secured the work, while the SME and VCSE suitability settings indicate that the opportunity was not positioned for those supplier categories. Experience supplying case-management software and delivering it within a public-sector framework arrangement would therefore be relevant when this buyer next procures the same requirement.

## Notice

eCase Correspondence Case Management Service for BCH

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/87491205-f943-435f-9376-6dd15a85afcc |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Aug 2026 |
| Contract period | 1 Sep 2026 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £360,800 |
| Lots value | Not specified |
| Awards value | £360,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Hertfordshire Constabulary |
| Locality | ROYSTON |
| Postcode area | Stevenage |
| Postcode | SG8 7BZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | North Hertfordshire |
| Electoral ward | Royston Palace |
| Westminster constituency | North East Hertfordshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Fivium Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 23 Sep 2026 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/87491205-f943-435f-9376-6dd15a85afcc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/87491205-f943-435f-9376-6dd15a85afcc
  23rd September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f48232b-1e46-4b42-87a8-367283778860. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f48232b-1e46-4b42-87a8-367283778860.json.