---
title: "Stop Smoking CRM Solution"
ocid: "ocds-b5fd17-5f4f8c50-9f47-4b0f-9acc-addbf4af7f5c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f4f8c50-9f47-4b0f-9acc-addbf4af7f5c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f4f8c50-9f47-4b0f-9acc-addbf4af7f5c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f4f8c50-9f47-4b0f-9acc-addbf4af7f5c.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "SOMERSET COUNTY COUNCIL"
published: "2017-08-07"
---

# Stop Smoking CRM Solution

Buyer: SOMERSET COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-5f4f8c50-9f47-4b0f-9acc-addbf4af7f5c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f4f8c50-9f47-4b0f-9acc-addbf4af7f5c)  
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## Summary

Somerset County Council is planning a procurement for a "Stop Smoking CRM Solution" aimed at redesigning their Stop Smoking Service. This initiative falls under the software package and information systems category and is located in the South West of the United Kingdom. The total budget for the contract is £74,999, with the contract period set to commence on 10 October 2017 and conclude on 9 October 2019. Key dates include the planned future notice date of 8 August 2017, and procurement is currently at the planning stage, indicating it is in the early phases of development.

This tender presents significant opportunities for businesses specialising in software development and IT services, particularly those with experience in digital solutions for health and social work services. Suppliers capable of providing hosted and managed CRM systems are well-suited to compete for this contract, which aims to enhance user support through greater digital engagement. Businesses in the technology sector, particularly those developing healthcare-focused software, will find this opportunity particularly relevant for growth and collaboration with public sector organisations.

## Notice

Somerset County Council is undertaking a redesign of the Stop Smoking Service and a Customer Relations Management (CRM) system will be central to this service. An element of this redesign is to make greater use of digital technology to expand the provision of remote support to users. Somerset County Council is requesting quotes for a Customer Relations Management (CRM) system, hosted and managed by the supplier. The CRM system will be a pivotal tool for staff in the delivery and management of the Somerset Stop Smoking Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ce6e2d5f-411d-45be-aeaf-61420bdebd5d |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Aug 2017 |
| Submission deadline | Not specified |
| Future notice date | 7 Aug 2017 |
| Award date | Not specified |
| Contract period | 9 Oct 2017 - 9 Oct 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £74,999 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOMERSET COUNTY COUNCIL |
| Locality | TAUNTON |
| Post town | Taunton |
| Postcode | TA1 4DY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Bishop's Hull & Taunton West |
| Westminster constituency | Taunton and Wellington |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 85000000 - Health and social work services

## Release History

- 7 Aug 2017 at 12:23 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/ce6e2d5f-411d-45be-aeaf-61420bdebd5d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ce6e2d5f-411d-45be-aeaf-61420bdebd5d
  7th August 2017 - Future opportunity notice on Contracts Finder

## Notice URLs

- https://www.supplyingthesouthwest.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f4f8c50-9f47-4b0f-9acc-addbf4af7f5c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f4f8c50-9f47-4b0f-9acc-addbf4af7f5c.json.