---
title: "Social Media Monitoring tool"
ocid: "ocds-b5fd17-5f54c1f7-26fc-4c05-9f25-1c51d40f867f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f54c1f7-26fc-4c05-9f25-1c51d40f867f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f54c1f7-26fc-4c05-9f25-1c51d40f867f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f54c1f7-26fc-4c05-9f25-1c51d40f867f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2018-02-19"
---

# Social Media Monitoring tool

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-5f54c1f7-26fc-4c05-9f25-1c51d40f867f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f54c1f7-26fc-4c05-9f25-1c51d40f867f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5f54c1f7-26fc-4c05-9f25-1c51d40f867f.json)

## Summary

The public procurement process involved H M Revenue & Customs seeking a Social Media Monitoring tool, classified under industry-specific software packages. This procurement was conducted through a selective method, specifically a call-off from a framework agreement. The contract period commenced on 29th July 2017 and extended to 28th July 2018. The procurement status is complete, with a total value of £50,000. The contract was awarded to Brandwatch on 5th July 2017, after the tender period ended on 4th July 2017. The operations for this contract cover regions including the United Kingdom and other territories.

This tender provides ample opportunities for businesses, especially those specialising in software solutions for social media analytics and digital marketing tools. Small and medium-sized enterprises (SMEs) are well-suited to compete for similar contracts, particularly if they possess the innovative capabilities to offer robust monitoring tools. Engaging in future procurements like this can contribute significantly to business growth, given the increasing reliance on digital platforms by organisations for communication and brand management.

## Notice

Social media monitoring tool used by Digital teams for monitoring Facebook and Twitter.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/80fbd966-098f-4e45-bd36-177e08835187 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2018 |
| Submission deadline | 4 Jul 2017 |
| Future notice date | Not specified |
| Award date | 4 Jul 2017 |
| Contract period | 28 Jul 2017 - 28 Jul 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | TELFORD |
| Post town | Telford |
| Postcode | TF3 4NT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Malinslee & Dawley Bank |
| Westminster constituency | Telford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRANDWATCH |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 19 Feb 2018 at 11:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/80fbd966-098f-4e45-bd36-177e08835187

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/80fbd966-098f-4e45-bd36-177e08835187
  19th February 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f54c1f7-26fc-4c05-9f25-1c51d40f867f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f54c1f7-26fc-4c05-9f25-1c51d40f867f.json.