---
title: "Service desk resource for dual office and familiarisation phase"
ocid: "ocds-b5fd17-5f6fc1fd-a6af-448c-9d3b-a0cb5f808ac3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f6fc1fd-a6af-448c-9d3b-a0cb5f808ac3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f6fc1fd-a6af-448c-9d3b-a0cb5f808ac3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f6fc1fd-a6af-448c-9d3b-a0cb5f808ac3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COMPETITION AND MARKETS AUTHORITY"
published: "2020-04-28"
---

# Service desk resource for dual office and familiarisation phase

Buyer: COMPETITION AND MARKETS AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-5f6fc1fd-a6af-448c-9d3b-a0cb5f808ac3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f6fc1fd-a6af-448c-9d3b-a0cb5f808ac3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5f6fc1fd-a6af-448c-9d3b-a0cb5f808ac3.json)

## Summary

The procurement contract titled "Service desk resource for dual office and familiarisation phase" was conducted by the Competition and Markets Authority, based in London, England. This initiative falls under the category of Information Technology Services and was carried out through a selective procurement method, specifically a call-off from a framework agreement. The tender period concluded on 14 July 2019, while the contract was active from 15 July 2019 until 27 September 2019, with a total value of £27,500.

This opportunity is particularly suitable for small and medium-sized enterprises (SMEs) within the IT services sector, enabling them to engage in providing service desk solutions. Businesses proficient in delivering IT support and related services may find this contract aligns with their capabilities, allowing them to leverage their expertise to secure future contracts with government organisations and expand their portfolio in public procurement.

## Notice

The provision of Service Desk services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5025daab-39f2-4747-af78-c26a6af787cb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2020 |
| Submission deadline | 14 Jul 2019 |
| Future notice date | Not specified |
| Award date | 13 Jul 2019 |
| Contract period | 14 Jul 2019 - 27 Sep 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £27,500 |
| Lots value | Not specified |
| Awards value | £27,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMPETITION AND MARKETS AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4QZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ISYSTEMS INTEGRATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 28 Apr 2020 at 22:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5025daab-39f2-4747-af78-c26a6af787cb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5025daab-39f2-4747-af78-c26a6af787cb
  28th April 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f6fc1fd-a6af-448c-9d3b-a0cb5f808ac3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f6fc1fd-a6af-448c-9d3b-a0cb5f808ac3.json.