---
title: "Digital Patient Portal"
ocid: "ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST"
published: "2025-05-29"
---

# Digital Patient Portal

Buyer: HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b.json)

## Summary

The procurement process involves the Hull University Teaching Hospitals NHS Trust, awarding a contract for a Digital Patient Portal as part of the Humber and North Yorkshire Health and Care Partnership. The contract has been directly awarded to Patients Know Best through a call-off under the NHS SBS's Technology Enabled Care Services 2 framework. This falls under the software package and information systems industry category and takes place in the Yorkshire and the Humber region in the United Kingdom. The procurement stage is in the award phase, with the contract starting on 31st March 2025 and ending on 30th March 2027. The minimum value of the contract is £669,927 GBP, with a total value of £1,851,000 GBP.

This procurement offers significant opportunities for business growth for companies specialising in digital health solutions and software systems. Firms that offer patient portal services can leverage their expertise to compete for similar opportunities within the NHS framework, particularly small and medium-sized enterprises (SMEs), as the procurement method was selective, favouring SMEs. Businesses in the healthcare and IT sectors with an interest in expanding their footprint within the UK healthcare system will find this award stage beneficial for showcasing their technological capabilities and service delivery success stories.

## Notice

This notice is being posted to inform of an award of a contract to Patients Know Best for a digital patient portal for the Humber and North Yorkshire Health and Care Partnership (comprising York and Scarborough Teaching Hospitals NHS Foundation Trust, Harrogate and District NHS Foundation Trust, Hull University Teaching Hospitals NHS Trust, and Northern Lincolnshire and Goole NHS Foundation Trust). The contract was awarded as a direct award call off under NHS SBS's Technology Enabled Care Services 2 framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f5ef215-7ef1-4a61-8949-a79951e968b0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2025 |
| Submission deadline | 31 Jan 2025 |
| Future notice date | Not specified |
| Award date | 1 Mar 2025 |
| Contract period | 30 Mar 2025 - 30 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,851,000 |
| Lots value | Not specified |
| Awards value | £669,927 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU3 2JZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | Central |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PATIENTS KNOW BEST |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 May 2025 at 08:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0f5ef215-7ef1-4a61-8949-a79951e968b0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0f5ef215-7ef1-4a61-8949-a79951e968b0
  29th May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f722329-0697-4a66-a527-80439c4e7c0b.json.