---
title: "UKHSA ServiceNow License 25/26"
ocid: "ocds-b5fd17-5f8f137e-21cf-40dd-ac29-52b81da6ca0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f8f137e-21cf-40dd-ac29-52b81da6ca0f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f8f137e-21cf-40dd-ac29-52b81da6ca0f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f8f137e-21cf-40dd-ac29-52b81da6ca0f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UKHSA"
published: "2025-08-15"
---

# UKHSA ServiceNow License 25/26

Buyer: UKHSA  
Current stage: Award  
OCID: ocds-b5fd17-5f8f137e-21cf-40dd-ac29-52b81da6ca0f

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## Summary

The UK Health Security Agency (UKHSA) finalised the award of a contract titled "UKHSA ServiceNow License 25/26", which involves an annual subscription for ServiceNow software for the 2025/2026 period. This procurement is vital for ensuring the ongoing functionality of essential business systems. The contract, categorised under "License management software package" and "Software package and information systems", was awarded on the 11th of August 2025 following a selective procurement approach via a call-off from a framework agreement. The procurement primarily concerns operations in London, with the relevant postal code E14 4PU. The official contract commenced on the 13th of August 2025, concluding by the 12th of August 2026, and was secured with a contract value of £1,106,859.8.

This tender provides substantial opportunities for growth within the software and IT services sector. Companies specialising in software license management and IT systems support would find this contract very suitable, especially those experienced with public sector frameworks. While the procurement was concluded via a call-off method, highlighting opportunities for large-scale suppliers like SOFTCAT PLC to leverage framework agreements, it also signifies potentially growing demand from UK governmental bodies for comprehensive IT solutions. Firms with capabilities in delivering large-scale IT projects, particularly those familiar with frameworks, can anticipate future similar opportunities with organisations like UKHSA.

## Notice

The authority intend to award the the contract for annual subscription for serviceNow for the 2025/2026 contract year. This procurement ensures continuity of critical business system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0862bda7-43cf-4efb-acf4-c4bc33992e75 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2025 |
| Submission deadline | 8 Aug 2025 |
| Future notice date | Not specified |
| Award date | 10 Aug 2025 |
| Contract period | 12 Aug 2025 - 12 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,106,859 |
| Lots value | Not specified |
| Awards value | £1,106,859 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UKHSA |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48218000 - License management software package

## Release History

- 15 Aug 2025 at 10:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0862bda7-43cf-4efb-acf4-c4bc33992e75

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0862bda7-43cf-4efb-acf4-c4bc33992e75
  15th August 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b54e7ac6-f9f5-4a12-bb8b-138c318aef4c
  ServiceNow Licenses 25 26 RM6098 Order Form and Schedules (1)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f8f137e-21cf-40dd-ac29-52b81da6ca0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f8f137e-21cf-40dd-ac29-52b81da6ca0f.json.