---
title: "Evolutive (Client Relationship Management (CRM)) System"
ocid: "ocds-b5fd17-5fa9ec1b-6c46-4bbb-acc4-955ac36d1b2b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5fa9ec1b-6c46-4bbb-acc4-955ac36d1b2b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5fa9ec1b-6c46-4bbb-acc4-955ac36d1b2b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5fa9ec1b-6c46-4bbb-acc4-955ac36d1b2b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST SUSSEX COUNTY COUNCIL"
published: "2026-07-20"
---

# Evolutive (Client Relationship Management (CRM)) System

Buyer: WEST SUSSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5fa9ec1b-6c46-4bbb-acc4-955ac36d1b2b

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## Summary

West Sussex County Council has successfully completed a procurement process for an Evolutive Client Relationship Management (CRM) System classified under the CPV code 72260000 for software-related services. This procurement, valued at £143,250, was carried out through a selective method as a call-off from a framework agreement. The procurement process reached the award stage on 24th June 2026, with the award officially published on 20th July 2026. The contract commenced on 1st July 2026 and is set to conclude on 30th June 2029. The service will be delivered in the South East region of the United Kingdom, specifically addressed to the postcode PO19 1RQ in Chichester.

This procurement represents a significant opportunity for businesses specialising in software development, particularly those providing CRM systems. Though the awarded contract was given to ALCIUM SOFTWARE LTD, a small or medium-sized enterprise (SME), this tender reflects a broader demand for digital solutions within local councils, highlighting potential future opportunities in the public sector. Companies with expertise in software-related services can explore partnerships or sub-contracting possibilities to expand their presence in similar procurement initiatives.

## Notice

Evolutive (Client Relationship Management (CRM)) System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/58477020-4b07-467e-b77f-8851ae742e38 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2026 |
| Submission deadline | 17 Jun 2026 |
| Future notice date | Not specified |
| Award date | 23 Jun 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £143,250 |
| Lots value | Not specified |
| Awards value | £143,250 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUSSEX COUNTY COUNCIL |
| Locality | CHICHESTER |
| Post town | Portsmouth |
| Postcode | PO19 1RQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Chichester |
| Electoral ward | Chichester Central |
| Westminster constituency | Chichester |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALCIUM SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 20 Jul 2026 at 08:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/58477020-4b07-467e-b77f-8851ae742e38

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/58477020-4b07-467e-b77f-8851ae742e38
  20th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5fa9ec1b-6c46-4bbb-acc4-955ac36d1b2b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5fa9ec1b-6c46-4bbb-acc4-955ac36d1b2b.json.