--- title: "Future Service Delivery Contract (FSDC): Provision of Armed Forces Pay, Pensions and Military HR and Administrative Services" ocid: "ocds-b5fd17-5fdab7ff-6cd7-451b-87a8-bfa616afa7c2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5fdab7ff-6cd7-451b-87a8-bfa616afa7c2" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5fdab7ff-6cd7-451b-87a8-bfa616afa7c2.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-5fdab7ff-6cd7-451b-87a8-bfa616afa7c2.json" source: "Contracts Finder" current_stage: "Tender" buyer: "MINISTRY OF DEFENCE, C&C, OTHER" published: "2018-04-09" --- # Future Service Delivery Contract (FSDC): Provision of Armed Forces Pay, Pensions and Military HR and Administrative Services Buyer: MINISTRY OF DEFENCE, C&C, OTHER Current stage: Tender OCID: ocds-b5fd17-5fdab7ff-6cd7-451b-87a8-bfa616afa7c2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5fdab7ff-6cd7-451b-87a8-bfa616afa7c2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5fdab7ff-6cd7-451b-87a8-bfa616afa7c2.json) ## Summary The Ministry of Defence is initiating a tender for the Future Service Delivery Contract (FSDC) aimed at providing Armed Forces Pay, Pensions, and Military HR and Administrative Services. This procurement falls under the miscellaneous business and business-related services industry category and is based in London, UK. The procurement is currently at the Tender stage, with submissions due by 7th May 2018. The estimated value of the contract ranges from £410 million to £800 million, and it will span from 13th November 2019 to 12th November 2026. The procurement method being employed is a selective negotiated procedure. This tender represents a significant opportunity for businesses looking to expand in the public sector, particularly those specialising in administrative services for business operations, personnel and payroll services, and information technology solutions. Larger organisations with the capacity to manage complex service delivery and a robust infrastructure would be well-positioned to compete for this contract. The ability to innovate in service delivery, alongside a strong track record in handling similar services, will be essential for prospective bidders aiming to secure this contract with the Ministry of Defence. ## Notice The proposed FSDC will cover the Armed Forces and Veterans Defence Business Services (DBS) services that are currently outsourced, which at a high level consist of: a. A variety of personnel support services for the Royal Navy, Army and Royal Air Force, in the form of Joint Personnel Administration (JPA), which is the MOD's current Military Payroll and Expenses HR system, and Pensions; and b. The development and maintenance of a range of supporting Information System (IS) applications and elements of IS infrastructure. This FSDC contract will: a. Enable the radical transformation and modernisation of these services; b. Continually develop change management and ways of working; and c. Potentially expand the current contract scope by including services currently carried out in house by Defence. A detailed Service Requirement Document (SRD) and Data Room has been developed and will be issued to those potential providers who are successful at the Pre-Qualification Questionnaire (PQQ) stage as part of the Invitation To Negotiate (ITN) documentation. Additional information: To view this notice, register as a supplier here: http://www.contracts.mod.uk/delta/signup.html?userType=supplier and search for the notice with reference 'UK-London: Administrative services for business operations.'. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8fb86122-b87d-4e2e-9807-eef629ce5dff | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Apr 2018 | | Submission deadline | 7 May 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 13 Nov 2019 - 12 Nov 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £800,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF DEFENCE, C&C, OTHER | | Locality | LONDON | | Post town | South West London | | Postcode | SW1A 2HB | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 72 - IT services: consulting, software development, Internet and support - 75 - Administration, defence and social security services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 66520000 - Pension services - 72222300 - Information technology services - 75112000 - Administrative services for business operations - 79512000 - Call centre - 79631000 - Personnel and payroll services - 79900000 - Miscellaneous business and business-related services ## Release History - 9 Apr 2018 at 12:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8fb86122-b87d-4e2e-9807-eef629ce5dff ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8fb86122-b87d-4e2e-9807-eef629ce5dff 9th April 2018 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.contracts.mod.uk/delta/signup.html?userType=supplier ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5fdab7ff-6cd7-451b-87a8-bfa616afa7c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5fdab7ff-6cd7-451b-87a8-bfa616afa7c2.json.