---
title: "Microsoft Support Services"
ocid: "ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEICESTERSHIRE COUNTY COUNCIL"
published: "2025-12-09"
---

# Microsoft Support Services

Buyer: LEICESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601.json)

## Summary

Leicestershire County Council has recently completed the procurement process for Microsoft Support Services, awarded under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework. The contract, valued at £89,700, is set for a 12-month duration starting from 8th December 2025, with provisions for extension up to two additional years. This tender, classified under the CPV code for office and computing machinery, focuses on services within England and reached the award stage on 5th December 2025. This procurement used an "Other" method under an overarching tender initiation style. Key stakeholders include Leicestershire County Council as the buyer and Phoenix Software Ltd, a small to medium-sized enterprise, as the supplier. 

This contract offers substantial opportunities for businesses, particularly those specialising in IT support services or those capable of delivering comprehensive digital solutions. SMEs stand to gain the most, given the procurement's suitability criteria explicitly favouring such enterprises. Engaging in such frameworks can open avenues for further contracts and collaborations, beneficial for businesses aiming to establish or expand their presence in the public sector IT services market. Phoenix Software Ltd's success demonstrates the potential for SMEs to engage and thrive within public procurement processes.

## Notice

Procurement of Microsoft Support Services. Procured via the HealthTrust Europe (HTE) ICT Solutions 2023 Digital Technology Framework (ComIT 3 - Complete IT). The contract term is for 12 months with the option to extend for 2 x 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3364698f-226c-4955-b356-b8ea18026018 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Dec 2025 |
| Submission deadline | 4 Nov 2025 |
| Future notice date | Not specified |
| Award date | 5 Dec 2025 |
| Contract period | 8 Dec 2025 - 7 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £89,700 |
| Lots value | Not specified |
| Awards value | £89,700 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE COUNTY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE3 8RA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

## Release History

- 9 Dec 2025 at 12:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3364698f-226c-4955-b356-b8ea18026018

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3364698f-226c-4955-b356-b8ea18026018
  9th December 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.eastmidstenders.org/index.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5fe2b57f-1793-4300-bf8b-bd4bf3a00601.json.