---
title: "Housing Benefit and Pension Credit 25/28"
ocid: "ocds-b5fd17-5ff5a5c4-181e-4db4-b3c4-979fbc93a7f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ff5a5c4-181e-4db4-b3c4-979fbc93a7f5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5ff5a5c4-181e-4db4-b3c4-979fbc93a7f5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5ff5a5c4-181e-4db4-b3c4-979fbc93a7f5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORKS AND PENSIONS"
published: "2025-12-23"
---

# Housing Benefit and Pension Credit 25/28

Buyer: DEPARTMENT FOR WORKS AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-5ff5a5c4-181e-4db4-b3c4-979fbc93a7f5

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## Summary

The Department for Works and Pensions has completed the procurement process for "Housing Benefit and Pension Credit 25/28," classified under the IT services industry. This procurement, focused on supporting and maintaining the Housing Benefit and Pension Credit Services for the Alpha and Beta Phases, involves a framework agreement with a selective procurement method. Located in the North West of the United Kingdom, the tender was active until 30th November 2025, while the contract spans from 1st December 2025 to 30th November 2027. The contract has been awarded to IBM United Kingdom Ltd with a contract value of £11,747,515.24, and the award was published on 23rd December 2025.

This tender is poised to create substantial opportunities for IT service providers, particularly those specialising in consulting, software development, and support services. The procurement process being a call-off from a framework agreement can be particularly suitable for small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSEs), offering ample room for business growth and expansion in the public sector. Companies capable of delivering comprehensive IT solutions and supporting large-scale governmental projects will find this a valuable opportunity to establish and enhance their foothold in the sector.

## Notice

Support and maintenance for the Housing Benefit and Pension Credit Services for Delivery of Alpha and Beta Phases.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73b2c578-747b-4249-b3c4-b45bfffad28d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2025 |
| Submission deadline | 30 Nov 2025 |
| Future notice date | Not specified |
| Award date | 1 Dec 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,747,515 |
| Lots value | Not specified |
| Awards value | £11,747,515 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORKS AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM UNITED KINGDOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Dec 2025 at 13:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/73b2c578-747b-4249-b3c4-b45bfffad28d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/73b2c578-747b-4249-b3c4-b45bfffad28d
  23rd December 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/82fdc471-ff8b-44c5-a682-7e448a7c22ac
  HB and PC 2528 Order Form v1.1 Final -REDACTED

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ff5a5c4-181e-4db4-b3c4-979fbc93a7f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5ff5a5c4-181e-4db4-b3c4-979fbc93a7f5.json.