---
title: "UK SBS DDaT22368 Service Management Solution"
ocid: "ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2022-09-27"
---

# UK SBS DDaT22368 Service Management Solution

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426.json)

## Summary

The UK SHARED BUSINESS SERVICES LIMITED has awarded a contract for the supply of Service Management Solution software. The procurement process was conducted using a Competitive quotation procedure. The total contract value is £10,500 GBP, and the contract period starts on September 30, 2022, and ends on September 29, 2023. The buying organisation is located in SWINDON, England, with the procurement stage at the award phase, finalised on September 8, 2022.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) in the software package and information systems industry category to engage in business growth. Businesses with expertise in service management solutions would be well-suited to compete in this limited procurement process. The contract period starting at the end of September provides a clear timeline for potential suppliers to deliver their services to the buying organisation, creating a structured opportunity for business expansion within the specified geographical location.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for the supply of Service Management Solution software. This has been sourced via a Competitive quotation procedure.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bc968f78-fb96-41b0-a322-31538d3b5c38 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Sep 2022 |
| Submission deadline | 7 Sep 2022 |
| Future notice date | Not specified |
| Award date | 7 Sep 2022 |
| Contract period | 29 Sep 2022 - 29 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,500 |
| Lots value | Not specified |
| Awards value | £10,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FRESHWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 27 Sep 2022 at 10:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bc968f78-fb96-41b0-a322-31538d3b5c38

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bc968f78-fb96-41b0-a322-31538d3b5c38
  27th September 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/11139acc-f631-47ea-aacd-c0342efb107d

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6017c2b9-5c71-41a3-a992-5c9ebd6ac426.json.