---
title: "IT Servicedesk"
ocid: "ocds-b5fd17-601ef941-3289-41e4-b0db-f0c0cd5d24a6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-601ef941-3289-41e4-b0db-f0c0cd5d24a6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-601ef941-3289-41e4-b0db-f0c0cd5d24a6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-601ef941-3289-41e4-b0db-f0c0cd5d24a6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEALTH EDUCATION ENGLAND"
published: "2023-08-18"
---

# IT Servicedesk

Buyer: HEALTH EDUCATION ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-601ef941-3289-41e4-b0db-f0c0cd5d24a6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-601ef941-3289-41e4-b0db-f0c0cd5d24a6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-601ef941-3289-41e4-b0db-f0c0cd5d24a6.json)

## Summary

The buying organisation for this public procurement contract is Health Education England, located in Leeds, United Kingdom. The title of the contract is "IT Servicedesk" within the services industry category. The procurement stage is the award, and the contract period spans from November 21, 2020, to November 20, 2025. The procurement method used was classified as "Other - ", and the tender period ended on November 19, 2020.

This awarded contract presents a business growth opportunity for companies offering IT services such as consulting, software development, and support. Businesses with experience in managing IT service desks could compete effectively in this procurement. The contract value is £150,708.29 GBP, offering a substantial opportunity for growth over the five-year contract period specified. Companies interested in servicing the healthcare education sector in the United Kingdom should consider pursuing this tender for potential business expansion.

## Notice

Service Desk Plus Cloud Enterprise

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/04e7207c-4b1c-48b4-ab15-27c2909c9088 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2023 |
| Submission deadline | 19 Nov 2020 |
| Future notice date | Not specified |
| Award date | 6 Oct 2022 |
| Contract period | 21 Nov 2020 - 20 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,708 |
| Lots value | Not specified |
| Awards value | £150,708 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH EDUCATION ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4PL |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SET 3 SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Aug 2023 at 12:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/04e7207c-4b1c-48b4-ab15-27c2909c9088

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/04e7207c-4b1c-48b4-ab15-27c2909c9088
  18th August 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b95f4d6c-f7a2-421d-b6e1-fa60e188b9ef
  QT_ServiceDesk Plus Enterprise ESM_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-601ef941-3289-41e4-b0db-f0c0cd5d24a6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-601ef941-3289-41e4-b0db-f0c0cd5d24a6.json.