--- title: "Stakeholder Survey" ocid: "ocds-b5fd17-602837d0-9dcc-4336-a6f4-269fad6846ed" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-602837d0-9dcc-4336-a6f4-269fad6846ed" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-602837d0-9dcc-4336-a6f4-269fad6846ed.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-602837d0-9dcc-4336-a6f4-269fad6846ed.json" source: "Contracts Finder" current_stage: "Award" buyer: "OFFICE OF RAIL AND ROAD" published: "2019-09-24" --- # Stakeholder Survey Buyer: OFFICE OF RAIL AND ROAD Current stage: Award OCID: ocds-b5fd17-602837d0-9dcc-4336-a6f4-269fad6846ed [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-602837d0-9dcc-4336-a6f4-269fad6846ed) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-602837d0-9dcc-4336-a6f4-269fad6846ed.json) ## Summary The OFFICE OF RAIL AND ROAD is seeking bids for a contract titled "Stakeholder Survey," which falls under the category of survey analysis services. This procurement is located in London, United Kingdom, and is currently in the Award stage. The tender period for submissions closed on 20 December 2018, while the contract period spans from 11 January 2019 to 29 March 2019. The total value of the contract is £50,000, with a minimum contract value of £30,000, and it employs an open procurement method, classified as an open procedure (below threshold). This tender presents an opportunity for businesses specialising in survey analysis and stakeholder engagement, particularly those with experience in both qualitative and quantitative research methodologies. Companies capable of delivering actionable insights and supporting organisational strategy are well-suited to compete for this contract. Given the emphasis on understanding stakeholder perceptions and the need for an external perspective, firms with expertise in communication and relationship management will find this procurement advantageous for expanding their business footprint. ## Notice We are aiming to conduct a comprehensive stakeholder survey in Q4 of FY18/19. All work, including reporting, must be completed by Friday 29 March. This tender also seeks options for potential additional targeted research, beyond and augmenting the main survey of stakeholder perceptions. Objectives: * To provide insight-rich, segmented, intelligence on stakeholders' perceptions of ORR's performance, capability and remit. That intelligence should look at ORR's different functions and departments, as well as at a whole-organisation level. * Provide information to support our business planning, strategic communications and relationship management. * The survey must provide information that allows us to track changes in perception over time - i.e. against previous surveys - whilst also allowing us to understand perceptions on key issues and how those may have impacted on overall standing. * Previous iterations have included both quantitative and qualitative elements; we expect to continue with this mix, but wish to examine how we might generate additional insight from the qualitative elements. * Given changes in the industry and government landscape, we are also seeking to review our stakeholder sample, in terms of segmentation and contacts. This contract should support that process. * Intelligence should be actionable - enabling us to provide feedback to stakeholders and colleagues, thus supporting more effective external engagement and prioritisation of business. This project should also deliver an 'external' perspective, in the reporting, from the successful bidder on opportunities and challenges faced by the organisation. Additional information: This procurement shall be conducted via the ORR Bravo Procurement Portal and all communications in relation to this tender exercise shall be conducted via Bravo. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3524a023-bf77-4c97-abc1-59cd97ee5774 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Sep 2019 | | Submission deadline | 20 Dec 2018 | | Future notice date | Not specified | | Award date | 10 Jan 2019 | | Contract period | 11 Jan 2019 - 29 Mar 2019 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £50,000 | | Lots value | Not specified | | Awards value | £23,258 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | OFFICE OF RAIL AND ROAD | | Locality | LONDON | | Post town | Central London | | Postcode | WC2B 4AN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI London | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | COMMUNICATERESEARCH | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311300 - Survey analysis services ## Release History - 24 Sep 2019 at 12:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3524a023-bf77-4c97-abc1-59cd97ee5774 - 6 Dec 2018 at 16:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/319474ec-1fe0-46e8-9ac5-f4cdf95227dc ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3524a023-bf77-4c97-abc1-59cd97ee5774 24th September 2019 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/319474ec-1fe0-46e8-9ac5-f4cdf95227dc 6th December 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/96f1df1a-1847-47cd-b74e-d644e490aaf5 ORR/CT/18-71 ITT - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c277a69b-3f3f-4d49-bfca-5341b49fc4af ORR/CT/18-71 Form of Agreement - https://www.contractsfinder.service.gov.uk/Notice/Attachment/8834822b-bddc-4d20-95f6-e65f4d430e1f ORR/CT/18-71 Disclaimer - https://www.contractsfinder.service.gov.uk/Notice/Attachment/1ef219b7-d007-4f59-ad08-3dd1f28fa082 ORR/CT/18-71 Form of Tender - https://www.contractsfinder.service.gov.uk/Notice/Attachment/74087c6c-560d-4b01-bfad-64cccfbfd0b6 ORR/CT/18-71 Bravo Joining Instructions ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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