--- title: "Provision of an Information Advice and Support Service" ocid: "ocds-b5fd17-602a95b6-3ba3-4621-99de-965ce4175608" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-602a95b6-3ba3-4621-99de-965ce4175608" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-602a95b6-3ba3-4621-99de-965ce4175608.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-602a95b6-3ba3-4621-99de-965ce4175608.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON BOROUGH OF BARKING AND DAGENHAM" published: "2017-08-04" --- # Provision of an Information Advice and Support Service Buyer: LONDON BOROUGH OF BARKING AND DAGENHAM Current stage: Tender OCID: ocds-b5fd17-602a95b6-3ba3-4621-99de-965ce4175608 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-602a95b6-3ba3-4621-99de-965ce4175608) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-602a95b6-3ba3-4621-99de-965ce4175608.json) ## Summary The London Borough of Barking and Dagenham is seeking tenders for the "Provision of an Information Advice and Support Service" to support parents, carers, children, and young people with special educational needs (SEN). This tender process is currently active and falls under the services category within the community action programme industry. The contract is set to begin on 1st October 2017 and will run for three years, with a potential one-year extension. Interested organisations must submit their tender applications by 12 noon on 13th September 2017, with requests for application packs due by 6th September 2017. This procurement opportunity presents a significant avenue for growth for businesses experienced in delivering SEN support services. Suppliers that provide legal, advisory, and advocacy services for educational needs would be particularly well-suited to compete for this contract. With an emphasis on high-quality, impartial support, organisations that can demonstrate expertise in navigating SEN law and provide effective communication with stakeholders will be favoured in the selection process. This is an excellent chance for SMEs and voluntary, community, and social enterprises (VCSEs) to engage in public service, especially within the London region. ## Notice Due to the approaching expiry of an existing contract the London Borough of Barking & Dagenham is advertising to seek tenders from suitably experienced and qualified organisations for the provision of an Information Advice and Support Service. The contract is expected to run for a period of three (3) years commencing in October 2017 and may be extended for a further one (1) year subject to funding and performance (at the sole discretion of the Council). The award of the contract will be based on the most economically advantageous tender. Our vision in the re-tender of this service is to work in partnership with an appropriately experienced contractor to sustain, and develop further, a high quality, impartial support and advice service for the Parents/carers, children and young people who may have special educational needs (SEN), from birth to 25 years of age living within the London Borough of Barking and Dagenham. The service will be compliant with the SEND Code of Practice in addition to the Children and Families Act 2014. The service will be impartial and confidential. The core areas of this service will be: * Providing advice and support on SEN, health and social care to parents and carers and children and young people 0 - 25 years of age * Advising parents/carers, children and young people on SEN law and related law on disability * Information on the local offer * Advice regarding the EHC plan * Help when things go wrong including resolving disagreements, providing support to manging informal advocacy, appeals, exclusions, complaints on matters relating to SEN and making formal mediation referrals where required. Interested parties will be sent a tender application pack that will include full details of the service and the tendering process. Tender submissions must be completed and returned by no later than 12 Noon, Wednesday 13th September 2017. The tender application pack is only available electronically but responses are required in hard copy and electronic format (excluding email) together with all relevant accompanying documentation. Please note any USB sent to the Council may be encrypted by the Council to protect against viruses. To ensure any electronic responses can be processed please ensure they are not encrypted. Tender application packs can be obtained from: Amisha Maisuria - Business Support Officer Telephone Number: 020 8227 3529 E-mail: amisha.maisuria@lbbd.gov.uk The closing date for request of a tender application pack is 12 noon Wednesday 6th September 2017 (Organisations should be aware that Transfer of Undertakings (Protection of Employment) Regulations may apply). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c302e10-eb73-40b4-a1c6-221f66cea34f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not applicable | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Aug 2017 | | Submission deadline | 6 Sep 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2017 - 30 Sep 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF BARKING AND DAGENHAM | | Locality | BARKING | | Post town | Ilford | | Postcode | IG11 7LU | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI5 Outer London - East and North East | | ITL 3 | TLI52 Barking & Dagenham and Havering | | Local authority | Barking and Dagenham | | Electoral ward | Abbey | | Westminster constituency | Barking | | Delivery location | TLI London, TLJ South East (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85322000 - Community action programme ## Release History - 4 Aug 2017 at 15:11 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4c302e10-eb73-40b4-a1c6-221f66cea34f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4c302e10-eb73-40b4-a1c6-221f66cea34f 4th August 2017 - Opportunity notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-602a95b6-3ba3-4621-99de-965ce4175608. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-602a95b6-3ba3-4621-99de-965ce4175608.json.