---
title: "George Eliot Hall Residences Management & Operations Partner"
ocid: "ocds-b5fd17-6038bda4-d630-4524-b301-073973dbd426"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6038bda4-d630-4524-b301-073973dbd426"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6038bda4-d630-4524-b301-073973dbd426.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6038bda4-d630-4524-b301-073973dbd426.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "ROYAL HOLLOWAY UNIVERSITY OF LONDON"
published: "2017-11-17"
---

# George Eliot Hall Residences Management & Operations Partner

Buyer: ROYAL HOLLOWAY UNIVERSITY OF LONDON  
Current stage: Tender  
OCID: ocds-b5fd17-6038bda4-d630-4524-b301-073973dbd426

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## Summary

The Royal Holloway University of London is currently seeking a management and operations partner for the George Eliot Hall Residences, a newly completed 621-bedroom development located in Egham, South East England. This procurement process, classified under the CPV code for repair and maintenance services of building installations, is in the Tender stage, with submissions due by 18 December 2017. The competitive dialogue method will be used for this selective tender, allowing shortlisted bidders to engage in a series of dialogue sessions leading to final tenders. The successful partner is expected to begin operations on 1 November 2018, with a long-term contract lasting until 31 October 2068.

This tender presents a significant opportunity for businesses that specialise in the financing, operation, and maintenance of student accommodation. Companies that provide comprehensive facilities management services are particularly well-suited to compete, especially those capable of delivering both hard and soft services tailored for educational environments. With the expectation of maintaining high service quality for students and achieving off-balance sheet status for the university, interested firms should demonstrate relevant experience through their responses to the Selection Questionnaire.

## Notice

Royal Holloway and Bedford New College ('the College') would like to procure an operating partner to both provide finance and to operate and maintain elements of the College's most recently completed section of its residential portfolio, the 621 bedroom development at George Eliot Hall. The College is undertaking a procurement competition based on the Competitive Dialogue (CD) Procedure to select a Partner for this procurement. The CD competition will comprise an initial selection stage, following which a short-list of three bidders will then be invited to participate in a dialogue phase, culminating in the submission of final tenders. The dialogue phase will involve a series of dialogue sessions followed by a call to submit final tenders. During the process there will be an initial briefing session, and it is anticipated there will be a programme of formal dialogue meetings scheduled with each of the short-listed bidders. Additional meetings may also be arranged on an ad hoc basis, as required. The successful Partner must be experienced in the financing, operation and maintenance of purpose built student accommodation. This must be evidenced as part of responses to the Selection Questionnaire (SQ). It is important to the College that the new development being procured through this process is classified as 'off balance sheet' from the College's perspective. Amongst other more general operating responsibilities, the successful Partner will be responsible for providing a selection of hard and soft facilities management services. The College will maintain pastoral responsibility for its students accommodated in the residences along with marketing and administration of student applications, including room allocation. The key objectives behind the College's requirement are 3 fold: * Future borrowing and development potential is not jeopardised; * A capital receipt can be realised by September 2019; and * Excellent levels of quality of service for the students are maintained. Further information can be found in the SQ and Memorandum of Information (MOI) that interested parties can download from https://in-tendhost.co.uk/rhul/aspx/Home

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd19fc3d-709d-4781-8cae-532f4135d9b1 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2017 |
| Submission deadline | 18 Dec 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2018 - 31 Oct 2068 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL HOLLOWAY UNIVERSITY OF LONDON |
| Locality | EGHAM |
| Post town | Twickenham |
| Postcode | TW20 0EX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Runnymede |
| Electoral ward | Englefield Green East |
| Westminster constituency | Windsor |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 70 - Real estate services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 50700000 - Repair and maintenance services of building installations
- 70330000 - Property management services of real estate on a fee or contract basis
- 79993100 - Facilities management services

## Release History

- 17 Nov 2017 at 13:12 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bd19fc3d-709d-4781-8cae-532f4135d9b1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd19fc3d-709d-4781-8cae-532f4135d9b1
  17th November 2017 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/rhul/aspx/Home
  Access to documentation

## Notice URLs

- http://www.rhul.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6038bda4-d630-4524-b301-073973dbd426. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6038bda4-d630-4524-b301-073973dbd426.json.
