---
title: "1920Comms05 The role of communications in voluntary compliance"
ocid: "ocds-b5fd17-605a9e5f-19e6-4564-a680-b8fd95e0c8ae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-605a9e5f-19e6-4564-a680-b8fd95e0c8ae"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-605a9e5f-19e6-4564-a680-b8fd95e0c8ae.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-605a9e5f-19e6-4564-a680-b8fd95e0c8ae.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2020-02-06"
---

# 1920Comms05 The role of communications in voluntary compliance

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-605a9e5f-19e6-4564-a680-b8fd95e0c8ae

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## Summary

The procurement process titled "1920Comms05: The role of communications in voluntary compliance" was conducted by H M Revenue & Customs, focusing on the research services industry in London, United Kingdom. This project, valued at £40,000, aimed to enhance HMRC's communication strategies to better assist individuals in meeting their tax obligations. The procurement process followed a selective method, specifically a call-off from a dynamic purchasing system. The tender period ended on 22nd August 2019, with the contract period running from 10th October 2019 to 10th April 2020, and the award was published on 6th February 2020.

This tender presents opportunities for businesses specialising in research services, particularly those with a focus on communications strategies. Small and medium-sized enterprises (SMEs) are encouraged to compete, as the project values their insights and innovative approaches. With an emphasis on collecting evidence to inform HMRC's strategic objectives, businesses that can leverage data in communication and behaviour change are particularly well-suited for future tenders in this domain.

## Notice

This research aims to explore the role communications can play in helping people get their tax right first time. This study will ensure that HMRC's communications are effectively tailored, and that our strategic objectives are based on a platform of solid evidence.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d17a6e4-2ec6-45e9-8c3f-a49da87aa70f |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Feb 2020 |
| Submission deadline | 22 Aug 2019 |
| Future notice date | Not specified |
| Award date | 8 Oct 2019 |
| Contract period | 9 Oct 2019 - 10 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JIGSAW RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 6 Feb 2020 at 18:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0d17a6e4-2ec6-45e9-8c3f-a49da87aa70f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0d17a6e4-2ec6-45e9-8c3f-a49da87aa70f
  6th February 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-605a9e5f-19e6-4564-a680-b8fd95e0c8ae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-605a9e5f-19e6-4564-a680-b8fd95e0c8ae.json.