---
title: "Oracle Support"
ocid: "ocds-b5fd17-606da560-aa85-4a9a-ab40-38a63e359ba7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-606da560-aa85-4a9a-ab40-38a63e359ba7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-606da560-aa85-4a9a-ab40-38a63e359ba7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-606da560-aa85-4a9a-ab40-38a63e359ba7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2022-12-05"
---

# Oracle Support

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-606da560-aa85-4a9a-ab40-38a63e359ba7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-606da560-aa85-4a9a-ab40-38a63e359ba7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-606da560-aa85-4a9a-ab40-38a63e359ba7.json)

## Summary

The procurement involved Norfolk County Council as the buying organization, and the tender was for Oracle Support services. The procurement stage was at the award phase. The contract value was £144,750 GBP, with the contract period running from 12th November 2022 to 30th April 2023. The procurement method used was an extension under Regulation 72 of the Public Contract Regulations. The tender was located in NORWICH, England, under the IT services category. The tender deadline was on 11th November 2022.

This tender for Oracle Support services by Norfolk County Council presents business growth opportunities for IT consulting and software development companies. Small and medium-sized enterprises (SMEs) may find this tender particularly suitable due to the nature of the service being procured. Businesses experienced in providing IT support services would be well-suited to compete for this contract, given the technological requirements involved in supporting Oracle systems for a public authority like Norfolk County Council.

## Notice

On 24 May 2019 Norfolk County Council issued a Contract Notice in OJEU for its Oracle E-Business Suite support requirements (open procedure). The contract was for 2 years with the right to extend by a further 1 year. The contract was awarded to Navisite. During the period of this contract, Norfolk County Council has moved to an Oracle Cloud ERP system. There is a need to extend the Navisite contract to provide support for the Council's Cloud ERP system whilst Norfolk County Council issues a tender via Find a Tender Service for its ongoing support requirements. The contract has been extended under Regulation 72 (1)(b) as the extension is less than 50% of the value and it would cause significant inconvenience and cost to bring another supplier on board for such a short period of time.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b56f1ed4-3394-4aae-a43f-31bc3846ca80 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Extension under Regulation 72 of the Public Contract Regulations |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Dec 2022 |
| Submission deadline | 11 Nov 2022 |
| Future notice date | Not specified |
| Award date | 11 Nov 2022 |
| Contract period | 12 Nov 2022 - 30 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £144,750 |
| Lots value | Not specified |
| Awards value | £144,750 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NAVISITE EUROPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Dec 2022 at 15:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b56f1ed4-3394-4aae-a43f-31bc3846ca80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b56f1ed4-3394-4aae-a43f-31bc3846ca80
  5th December 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-606da560-aa85-4a9a-ab40-38a63e359ba7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-606da560-aa85-4a9a-ab40-38a63e359ba7.json.