---
title: "Stakeholder Research"
ocid: "ocds-b5fd17-606f19b8-6455-4890-bc75-a701207b0b7e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-606f19b8-6455-4890-bc75-a701207b0b7e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-606f19b8-6455-4890-bc75-a701207b0b7e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-606f19b8-6455-4890-bc75-a701207b0b7e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFGEM"
published: "2025-05-09"
---

# Stakeholder Research

Buyer: OFGEM  
Current stage: Award  
OCID: ocds-b5fd17-606f19b8-6455-4890-bc75-a701207b0b7e

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## Summary

Ofgem, the UK's energy regulator, has completed a procurement process for a stakeholder research contract titled "Stakeholder Research," classified under research and market research services. This award stage involves conducting surveys to understand stakeholder perceptions of Ofgem's operations, especially in the evolving energy market. The contract is valued at GBP 680,000 and was awarded to Think Insight and Strategy (BritainThinks) Limited. The procurement was conducted using an open procedure method, with the tender period concluding on 1st January 2025. The contract period starts on 17th March 2025 and ends on 16th March 2029, covering locations worldwide, including British Overseas Territories, Channel Islands, and the UK.

This tender presents significant opportunities for businesses specializing in research services, particularly those adept in agile and responsive methodologies. Companies with experience in both quantitative and qualitative research, capable of delivering insights tailored to an organisation’s strategic priorities and engagement objectives, are best suited to compete. The focus on stakeholder sentiment across a broad geographical area means that firms with extensive networks and capacity for international research will stand to benefit the most. Moreover, the contract's suitability for small and medium enterprises (SMEs) suggests Ofgem's openness to innovative, nimble research agencies that can adapt quickly to changing stakeholder needs and market conditions.

## Notice

This contract is for a supplier to conduct of surveys to understand stakeholder perceptions of Ofgem and the duties that it carries out such as the energy transition. Ofgem requires the support of stakeholders to deliver its objectives and as part of this, the organisation needs to understand how stakeholders perceive Ofgem and the work it does. The energy market is becoming increasingly dynamic and continues to evolve, set against a backdrop of political change. Ofgem must respond at pace to these challenges. It will require more bespoke and regular insight as to how its stakeholders perceive it and the organisation's response towards the energy transition. Conducting primary research with Ofgem's stakeholders is a keyway that Ofgem obtains this insight. The research must explore and track stakeholder sentiment against key areas including Ofgem's strategic priorities, and strategic engagement objectives. Ofgem has undertaken stakeholder research every two years since 2016. This has primarily focused on quantitative reputational surveys to provide key tracking data, supplemented with in-depth qualitative interviews to focus on key findings and provide depth of insight. This approach has helped Ofgem understand stakeholder perceptions. The current two-year cycle surveys gives Ofgem a good overall view on headline trends, but it does not enable Ofgem to quickly ascertain the impact of any remedies or new policies introduced. Ofgem requires an agile and responsive approach to gather timely insight from our stakeholders. Ofgem therefore proposes to commission a draw down contract for stakeholder research with a single research agency to meet the demand for robust and agile stakeholder research. This will allow the research approach to flex, based on organisational needs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/22925ac8-aad4-407f-be1d-f2f6c74c4644 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2025 |
| Submission deadline | 1 Jan 2025 |
| Future notice date | Not specified |
| Award date | 14 Mar 2025 |
| Contract period | 17 Mar 2025 - 16 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £680,000 |
| Lots value | Not specified |
| Awards value | £680,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THINK INSIGHT AND STRATEGY (BRITAINTHINKS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79310000 - Market research services

## Release History

- 9 May 2025 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/22925ac8-aad4-407f-be1d-f2f6c74c4644

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/22925ac8-aad4-407f-be1d-f2f6c74c4644
  9th May 2025 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAY169730
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

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