---
title: "Cisco Smartnet Requirement"
ocid: "ocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE DRIVER & VEHICLE STANDARDS AGENCY"
published: "2021-01-14"
---

# Cisco Smartnet Requirement

Buyer: THE DRIVER & VEHICLE STANDARDS AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f.json)

## Summary

The Driver & Vehicle Standards Agency (DVSA) has completed the procurement process for a support contract titled "Cisco Smartnet Requirement," aimed at enhancing their current Cisco hardware and software maintenance. This selective procurement, conducted via a framework agreement (RM6068 - Technology Products and Associated Services, Lot 1), was awarded to Computacenter (UK) Limited. The contract has a value of £97,779.18 and is set to last from 31 December 2020 to 30 December 2023. The procurement process has recently reached its award stage, with the official announcement made on 21 December 2020.

This tender presents a valuable opportunity for businesses that specialise in technology support and services, particularly those with expertise in Cisco products. Companies equipped to deliver direct support, maintenance, and security patch management for Cisco networking technologies would be well-suited to compete in future tenders for similar contracts. Small and medium-sized enterprises (SMEs) are particularly encouraged to engage, as the nature of the procurement aligns with their capabilities to provide responsive and tailored service offerings.

## Notice

DVSA requires a support contract for our current Cisco hardware and software, which is currently installed on each Cisco Network device. DVSA use Cisco networking technology within a number of DVSA sites to provide network connectivity for system access and printing. DVSA are looking to purchase Cisco Smartnet which is direct support from Cisco. In previous years DVSA have purchased support from a Cisco partner where support was provided by a third party who would liaise with Cisco on our behalf. The Cisco Smartnet offering will give our network engineers the opportunity to log calls directly with Cisco and receive 1st , 2nd and 3rd line support directly rather than have the option of partner shared support. The Smartnet offering will give guaranteed cisco replacement parts. There will be direct access to any security patches or bug fixes through Cisco. They will also support DVSA in applying these patches if we encounter any problems. This was advertised on framework RM6068 Technology Products and Associated Services - Lot 1.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/72356e40-5369-405c-b729-bc4e8bb664d5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jan 2021 |
| Submission deadline | 15 Dec 2020 |
| Future notice date | Not specified |
| Award date | 21 Dec 2020 |
| Contract period | 31 Dec 2020 - 30 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £97,779 |
| Lots value | Not specified |
| Awards value | £97,779 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE DRIVER & VEHICLE STANDARDS AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA1 8AN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Waterfront |
| Westminster constituency | Neath and Swansea East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Jan 2021 at 15:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/72356e40-5369-405c-b729-bc4e8bb664d5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/72356e40-5369-405c-b729-bc4e8bb664d5
  14th January 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-60717e69-ee1b-4f3e-be1b-3fdc91d0b40f.json.