---
title: "Provision of Change Consultancy Services for Redundancy Payment Service"
ocid: "ocds-b5fd17-60764495-95ce-4752-85cb-0bcd4bd1c625"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-60764495-95ce-4752-85cb-0bcd4bd1c625"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-60764495-95ce-4752-85cb-0bcd4bd1c625.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-60764495-95ce-4752-85cb-0bcd4bd1c625.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2023-06-05"
---

# Provision of Change Consultancy Services for Redundancy Payment Service

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-60764495-95ce-4752-85cb-0bcd4bd1c625

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## Summary

The Insolvency Service has awarded a contract for the provision of Change Consultancy Services for Redundancy Payment Service to SMARTSOURCING LIMITED. The contract, valued at £125,640 GBP, falls under the category of Technical testing, analysis and consultancy services. It was tendered using a selective procurement method with a call-off from a framework agreement. The tender period ended on 31st May 2023, and the contract period is from 1st June 2023 to 29th March 2024.

This opportunity offers SMEs in the United Kingdom a chance to provide consultancy services for the Insolvency Service, particularly in managing redundancy payment services. Businesses specializing in technical testing, analysis, and consultancy services are well-suited to compete. The contract provides a structured approach to support operational service teams in meeting high-level requirements and delivering specified outcomes, offering a platform for business growth and collaboration in the consultancy sector.

## Notice

Change Consultancy Services Outcomes provided by REDACTED This work package is to provide Change Consultancy Services outcomes for BSD working with key stakeholders to document high level requirements and to deliver the outcomes shown in the table below: Number Outcome / Deliver-able Description Acceptance Criteria 1 Redundancy Payment Service - Managed service provider CMS backlog Work with operational ser-vice team, RPS, NTT & OSM to identify the solu-tions required to amend rel-evant systems & process-es. Create a backlog roadmap for the identified requirements (User Stories inclusive of impact and benefits) Produce plans for the solution(s) and implementation inclusive of internal and external deliverables (Applications Services & 3rd party providers). To be agreed by Operational Service Manager, or other nominated official 2 Redundancy Payment Service - OSM CMS backlog Work with operational ser-vice team, RPS, & OSM to identify the solutions re-quired to amend relevant systems & processes. Create a backlog roadmap for the identified requirements (User Stories inclusive of impact and benefits) Produce plans for the solution(s) and implementation inclusive of internal and external deliverables (Applications Services & 3rd party providers). To be agreed by Operational Service Manager, or other nominated official 3 Compliance With HMRC "Other Payer" Status Work with project manager to produce plan and requirements for a historic case review To be agreed by Operational Service Manager, or other nominated official 4 Compliance With HMRC "Other Payer" Status Work with operational ser-vice team, RPS, DTS, EAS and BA to identify the re-quirements to amend the relevant systems & pro-cesses. To be agreed by Operational Service Manager, or other nominated official 5 Compliance With HMRC "Other Payer" Status Work with operational service team, RPS, DTS, EAS and BA to identify the solutions required to amend the relevant systems & processes. To be agreed by Operational Service Manager, or other nominated official 6 Compliance With HMRC "Other Payer" Status Create a full set of As Is Claimant User journey's applying the INSS's interpretation of HMRC's guidance to them for HMRC to review To be agreed by Operational Service Manager, or other nominated official 7 Compliance With HMRC "Other Payer" Status Gather requirements to further information from claimants and Insolvency Practitioners and work with NTT, OSM & DTS to amend the Digital Front end systems and CMS. To be agreed by Operational Service Manager, or other nominated official 8 Reporting Assist the project manager to provide regular progress reports to senior stakeholders (project board). Update project documentation as per the Change Gateway process: - People Impact Assessments - Commercial considerations - Analysis & performance considerations To be agreed by Operational Service Manager, or other nominated official

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1d4c3f49-69a8-4828-914d-d92e33deda0d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2023 |
| Submission deadline | 31 May 2023 |
| Future notice date | Not specified |
| Award date | 30 May 2023 |
| Contract period | 31 May 2023 - 29 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £125,640 |
| Lots value | Not specified |
| Awards value | £125,640 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6FD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMARTSOURCING |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71600000 - Technical testing, analysis and consultancy services

## Release History

- 5 Jun 2023 at 15:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1d4c3f49-69a8-4828-914d-d92e33deda0d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1d4c3f49-69a8-4828-914d-d92e33deda0d
  5th June 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3cf7664c-2c16-4213-9f9f-2ed3193b436f

## Provenance

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