---
title: "24-Hour Emergency Telephone Support and Technical Services"
ocid: "ocds-b5fd17-6087fe6f-f3e4-49f2-8e26-5a06c09d6ef7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6087fe6f-f3e4-49f2-8e26-5a06c09d6ef7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6087fe6f-f3e4-49f2-8e26-5a06c09d6ef7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6087fe6f-f3e4-49f2-8e26-5a06c09d6ef7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2023-05-10"
---

# 24-Hour Emergency Telephone Support and Technical Services

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-6087fe6f-f3e4-49f2-8e26-5a06c09d6ef7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6087fe6f-f3e4-49f2-8e26-5a06c09d6ef7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6087fe6f-f3e4-49f2-8e26-5a06c09d6ef7.json)

## Summary

The Ministry of Defence has awarded a contract for 24-Hour Emergency Telephone Support and Technical Services. The procurement method used was direct, specifically a Single tender action (below threshold). The contract value is £70,444 GBP, with a tender period ending on 5th May 2023 and a contract period starting on 1st August 2023 and ending on 31st July 2027. The contracting authority is located in London, England, and the industry category is services.

This tender presents an opportunity for businesses providing Emergency Telephones services. Companies offering technical support and emergency services are well-suited to compete. The Ministry of Defence is the buying organisation organising this procurement, which is currently in the award stage. Businesses should consider aligning their capabilities with the specific requirements outlined in the tender to enhance their chances of winning future similar contracts.

## Notice

24-Hour Emergency Telephone Support and Technical Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8f64a00b-a1f0-4bc0-bb82-ed56d0e19ccc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 May 2023 |
| Submission deadline | 5 May 2023 |
| Future notice date | Not specified |
| Award date | 4 May 2023 |
| Contract period | 31 Jul 2023 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,444 |
| Lots value | Not specified |
| Awards value | £70,444 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2HB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RICARDO-AEA |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32552120 - Emergency telephones

## Release History

- 10 May 2023 at 12:17 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8f64a00b-a1f0-4bc0-bb82-ed56d0e19ccc
- 10 May 2023 at 12:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8f64a00b-a1f0-4bc0-bb82-ed56d0e19ccc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8f64a00b-a1f0-4bc0-bb82-ed56d0e19ccc
  10th May 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/023e7e87-a182-4c28-a4a0-ea2277c829e0
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6087fe6f-f3e4-49f2-8e26-5a06c09d6ef7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6087fe6f-f3e4-49f2-8e26-5a06c09d6ef7.json.