---
title: "Pensions Administration Software Maintenance and Support"
ocid: "ocds-b5fd17-60c7b7ee-8b4a-46dd-8c46-694efc6d5044"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-60c7b7ee-8b4a-46dd-8c46-694efc6d5044"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-60c7b7ee-8b4a-46dd-8c46-694efc6d5044.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-60c7b7ee-8b4a-46dd-8c46-694efc6d5044.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2021-05-21"
---

# Pensions Administration Software Maintenance and Support

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-60c7b7ee-8b4a-46dd-8c46-694efc6d5044

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-60c7b7ee-8b4a-46dd-8c46-694efc6d5044)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-60c7b7ee-8b4a-46dd-8c46-694efc6d5044.json)

## Summary

Durham County Council has completed the procurement process for the "Pensions Administration Software Maintenance and Support" project, which falls under the information systems industry category. This contract, valued at £864,146, was awarded through a direct procurement method via the CCS Data and Application Solutions Framework (RM3821). The contract period commenced on 31 March 2021 and will continue until 30 March 2028. The service will be delivered in the North East region of the United Kingdom, and the award notice was published on 21 May 2021.

This opportunity presents substantial avenues for growth, particularly for large software service providers with expertise in maintenance and support for administrative software systems. Businesses that can demonstrate capabilities in delivering robust software solutions and ongoing customer support will be well-suited to engage in similar future tenders. With a long contract duration, successful providers can secure a stable revenue stream while contributing to the efficiency of public sector software administration.

## Notice

Civica UPM Maintenance and Support via CCS Data and Application Solutions Framework (RM3821)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b3bd0dec-c0bf-42c6-bd0e-39935410d27d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 May 2021 |
| Submission deadline | 29 Mar 2021 |
| Future notice date | Not specified |
| Award date | 29 Mar 2021 |
| Contract period | 30 Mar 2021 - 30 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £864,146 |
| Lots value | Not specified |
| Awards value | £864,146 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 21 May 2021 at 09:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b3bd0dec-c0bf-42c6-bd0e-39935410d27d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b3bd0dec-c0bf-42c6-bd0e-39935410d27d
  21st May 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-60c7b7ee-8b4a-46dd-8c46-694efc6d5044. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-60c7b7ee-8b4a-46dd-8c46-694efc6d5044.json.