---
title: "Tenant Satisfaction Measures Survey"
ocid: "ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PLATFORM HOUSING GROUP"
published: "2025-03-14"
---

# Tenant Satisfaction Measures Survey

Buyer: PLATFORM HOUSING GROUP  
Current stage: Award  
OCID: ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580.json)

## Summary

Platform Housing Group, located in Solihull, United Kingdom, has concluded the award stage for the "Tenant Satisfaction Measures Survey" tender in the industry category of Survey Services (CPV code 79311000). The survey aims to collect tenant satisfaction data across various regions including the British Overseas Territories, Channel Islands, Europe, Isle of Man, the rest of the world, and the United Kingdom. The procurement process follows the tender initiation type, and the awarded contract, valued at £81,078 GBP, begins on April 1, 2025, and ends on March 31, 2028. Key deadlines included the tender period ending on January 28, 2025.

This tender presents significant opportunities for businesses specialising in survey services, customer survey services, and customer satisfaction surveys. Although it is not suited for SMEs and VCSEs, firms with expertise in providing detailed tenant perception surveys can benefit from this project. The contract, awarded to The Leadership Factor Ltd, will require robust data collection and analytical capabilities, making it a valuable engagement for established survey service providers aiming to expand their portfolio and grow their business through public sector contracts.

## Notice

Tender for a provider to carry out Tenant Satisfaction Measures (TSM) perception Surveys. As a landlord that has more than 1000 units for social housing, Platform are required to submit information about the TSM results and relevant contextual information to the RSH.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9fb3ecfb-0ec9-4550-864a-05f16655bd6d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2025 |
| Submission deadline | 28 Jan 2025 |
| Future notice date | Not specified |
| Award date | 14 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £81,078 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PLATFORM HOUSING GROUP |
| Locality | SOLIHULL |
| Post town | Birmingham |
| Postcode | B37 7YD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG32 Solihull |
| Local authority | Solihull |
| Electoral ward | Bickenhill |
| Westminster constituency | Meriden and Solihull East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE LEADERSHIP FACTOR |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 14 Mar 2025 at 09:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9fb3ecfb-0ec9-4550-864a-05f16655bd6d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9fb3ecfb-0ec9-4550-864a-05f16655bd6d
  14th March 2025 - Awarded contract notice on Contracts Finder
- https://supplierlive.proactisp2p.com/Account/Login
  Other Information can be found at

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580.json.