--- title: "South Cambridgeshire District Council - Refugee Host Support" ocid: "ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL" published: "2023-09-14" --- # South Cambridgeshire District Council - Refugee Host Support Buyer: SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL Current stage: Tender OCID: ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572.json) ## Summary The South Cambridgeshire District Council has issued a tender for the provision of Digital wellbeing support for the Homes for Ukraine scheme. The digital service will include online counselling, Cognitive Behavioural Therapy, multilingual support, online resources, and access to support groups. The procurement method is an open procedure and the tender period ends on 29th September 2023. The contract period is from 13th October 2023 to 12th October 2024, with the service needed in the East of England region. This opportunity by the South Cambridgeshire District Council is particularly suited for businesses experienced in guidance and counselling services. Small and medium-sized enterprises (SMEs) are encouraged to participate. The successful firm will provide support 24/7, ensuring data compliance with UK regulations and demonstrating robust safeguarding procedures. This tender presents a chance for businesses to contribute to the well-being of Ukrainian refugees in South Cambridgeshire, aligning with the procurement's focus on digital support services in the guidance and counselling sector. ## Notice South Cambridgeshire District Council is looking for a suitably qualified and experienced contractor to provide Digital wellbeing support for the Homes for Ukraine scheme. This digital service will be needed for the district of South Cambridgeshire and will be needed to used by both hosts and Ukrainian refugees. Currently we have 327 Ukrainian refugees in South Cambridgeshire that are being hosted by 170 guests. There is a larger cohort of Ukrainian refugees who have found their own independent accommodation within South Cambridgeshire who may wish to access this service as well. South Cambridgeshire District Council is looking for a digital service that provides wellbeing support of the following types: o Online counselling, including trauma counselling and support for post traumatic stress disorder o Cognitive Behavioural Therapy o Multilingual support, including English, Ukrainian and Russian o Online resources aimed at providing self service support such as articles, podcasts, TED Talks, complimentary materials to support the wellbeing needs of the individual. o Provide access to support groups The digital service will need to provide support 24 hours a day, 7 days a week, and will be managed by the contractor. The digital service will store data on UK servers and will comply with both the general data protection regulations and also the general data protection act 2018. SCDC will initially purchase 60 licenses for both host and guest support packages. Once these have been exhausted, we will look to purchase a further set of 60 licenses subject to demand. SCDC will provide guests and hosts with licenses on a first come first served basis. If the initial demand is greater than the initial 60 licenses purchased, we will purchase a further number of licenses subject to demand. The contractor will have public liability insurance, employers liability insurance of PS5million. They will also possess professional indemnity insurance, and they will need to confirm this as part of their submission. The successful firm will need to demonstrate a number of robust safeguarding procedures to ensure the safety of the users of the service. If the contractor has any safeguarding concerns through providing the service, then these must be reported to SCDC's named contact ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e0b1961f-85e3-417a-bc8f-ceac164e65c4 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Sep 2023 | | Submission deadline | 29 Sep 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 12 Oct 2023 - 12 Oct 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL | | Locality | CAMBOURNE | | Post town | Cambridge | | Postcode | CB23 6EA | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH4 Cambridgeshire and Peterborough | | ITL 3 | TLH42 Cambridgeshire CC | | Local authority | South Cambridgeshire | | Electoral ward | Cambourne | | Westminster constituency | St Neots and Mid Cambridgeshire | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85312300 - Guidance and counselling services - 85312320 - Counselling services ## Release History - 14 Sep 2023 at 08:10 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e0b1961f-85e3-417a-bc8f-ceac164e65c4 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/e0b1961f-85e3-417a-bc8f-ceac164e65c4 14th September 2023 - Opportunity notice on Contracts Finder ## Notice URLs - https://www.scambs.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6107bd3f-9148-4681-9f3f-b5c6670ce572.json.