---
title: "The People Consultancy team at Surrey County Council (SCC) support all employee relations matters, managing approximately 200 cases at any time. Currently using a system on SharePoint to track and manage cases has proven time-consuming and ineffective. In order to effectively support the organisation, keep within policy and timescales, as well as streamlining the support provided to cases, we are looking to implement a HR Case Management system that can meet all our requirements. The organisation has circa 9,000 staff excluding school and Surrey operates in a two-tier authority system with the County Council and Borough Councils, with a budget of PS890 million."
ocid: "ocds-b5fd17-611066f0-52f5-4b10-ae78-8bbe8e6d12fd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-611066f0-52f5-4b10-ae78-8bbe8e6d12fd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-611066f0-52f5-4b10-ae78-8bbe8e6d12fd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-611066f0-52f5-4b10-ae78-8bbe8e6d12fd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SURREY COUNTY COUNCIL"
published: "2023-04-18"
---

# The People Consultancy team at Surrey County Council (SCC) support all employee relations matters, managing approximately 200 cases at any time. Currently using a system on SharePoint to track and manage cases has proven time-consuming and ineffective. In order to effectively support the organisation, keep within policy and timescales, as well as streamlining the support provided to cases, we are looking to implement a HR Case Management system that can meet all our requirements. The organisation has circa 9,000 staff excluding school and Surrey operates in a two-tier authority system with the County Council and Borough Councils, with a budget of PS890 million.

Buyer: SURREY COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-611066f0-52f5-4b10-ae78-8bbe8e6d12fd

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## Summary

The Surrey County Council is seeking to implement a HR Case Management system to support their employee relations matters. The Council, with circa 9,000 staff and a budget of £890 million, operates in a two-tier authority system. The procurement is in the Award stage with a contract value of £135,145, a tender end date of 28th December 2022, and a contract period from 28th February 2023 to 27th February 2025.

This opportunity presents a chance for businesses specializing in software packages and information systems, particularly those offering industry-specific, compliance, educational, and human resources software. Small and medium-sized enterprises (SMEs) are encouraged to participate in the Competitive quotation tender process below the threshold. The buyer, Surrey County Council, is actively looking for suppliers to fulfil this contract.

## Notice

The People Consultancy team at Surrey County Council (SCC) support all employee relations matters, managing approximately 200 cases at any time. Currently using a system on SharePoint to track and manage cases has proven time-consuming and ineffective. In order to effectively support the organisation, keep within policy and timescales, as well as streamlining the support provided to cases, we are looking to implement a HR Case Management system that can meet all our requirements. The organisation has circa 9,000 staff excluding school and Surrey operates in a two-tier authority system with the County Council and Borough Councils, with a budget of PS890 million.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38866878-0c37-4192-9415-0bae8c528daf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Limited |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2023 |
| Submission deadline | 28 Dec 2022 |
| Future notice date | Not specified |
| Award date | 17 Apr 2023 |
| Contract period | 28 Feb 2023 - 27 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | Not specified |
| Awards value | £135,145 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SURREY COUNTY COUNCIL |
| Locality | REIGATE |
| Post town | Redhill |
| Postcode | RH2 8EF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Reigate and Banstead |
| Electoral ward | South Park & Woodhatch |
| Westminster constituency | Reigate |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALLOCATE SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48170000 - Compliance software package
- 48190000 - Educational software package
- 48450000 - Time accounting or human resources software package
- 48517000 - IT software package
- 48780000 - System, storage and content management software package
- 48920000 - Office automation software package
- 48930000 - Training and entertainment software package
- 48931000 - Training software package
- 72212450 - Time accounting or human resources software development services
- 72268000 - Software supply services

## Release History

- 18 Apr 2023 at 12:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38866878-0c37-4192-9415-0bae8c528daf
- 14 Dec 2022 at 13:50 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2eda8a69-7fec-4d60-8383-a64d490fe4eb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38866878-0c37-4192-9415-0bae8c528daf
  18th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2eda8a69-7fec-4d60-8383-a64d490fe4eb
  14th December 2022 - Opportunity notice on Contracts Finder
- https://supplierlive.proactisp2p.com/Account/Login?cid=surreycc
  Proactis Supplier Network

## Provenance

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