---
title: "NHS UK Service Engine Optimisation"
ocid: "ocds-b5fd17-61148a93-0449-4325-a125-4b2fce6c5cc1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-61148a93-0449-4325-a125-4b2fce6c5cc1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-61148a93-0449-4325-a125-4b2fce6c5cc1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-61148a93-0449-4325-a125-4b2fce6c5cc1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2024-09-18"
---

# NHS UK Service Engine Optimisation

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-61148a93-0449-4325-a125-4b2fce6c5cc1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-61148a93-0449-4325-a125-4b2fce6c5cc1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-61148a93-0449-4325-a125-4b2fce6c5cc1.json)

## Summary

NHS England has completed the procurement process for the "NHS UK Service Engine Optimisation" project, classified under IT software packages (CPV 48517000). This tender, valued at £194,400, followed a selective procurement method as a call-off from a framework agreement. The contract was awarded to Torchbox Ltd and encompasses the delivery to addresses within England, United Kingdom. The tender period ended on 6th August 2024, with the contract period set to run from 31st August 2024 to 30th August 2026.

This tender provides a significant opportunity for businesses specialising in IT software, particularly those involved in service optimisation solutions. Companies capable of meeting the sophisticated needs of NHS England in this domain stand to benefit from stable and lucrative contracts. However, as the tender was not open to SMEs or VCSEs, larger established firms with proven track records in similar projects are best suited to compete and succeed in such procurement opportunities.

## Notice

NHS UK Service Engine Optimisation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38ed16ed-e9a9-4d00-945a-e636c4fd160e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Sep 2024 |
| Submission deadline | 6 Aug 2024 |
| Future notice date | Not specified |
| Award date | 6 Aug 2024 |
| Contract period | 30 Aug 2024 - 30 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £194,400 |
| Lots value | Not specified |
| Awards value | £194,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Slough |
| Postcode | SL7 1LW |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ13 Buckinghamshire |
| Local authority | Buckinghamshire |
| Electoral ward | Flackwell Heath, Little Marlow and Marlow South East |
| Westminster constituency | Beaconsfield |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TORCHBOX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 18 Sep 2024 at 10:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38ed16ed-e9a9-4d00-945a-e636c4fd160e
- 21 Aug 2024 at 11:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8eb72400-f363-4b40-8255-e1b0b8f87171

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38ed16ed-e9a9-4d00-945a-e636c4fd160e
  18th September 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8eb72400-f363-4b40-8255-e1b0b8f87171
  21st August 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6cd38e16-0929-4d6e-bad4-c25e6e98e969
  REDACTED C299679 DRAFT G-cloud Contract SEO v1 (1) (1)-1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-61148a93-0449-4325-a125-4b2fce6c5cc1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-61148a93-0449-4325-a125-4b2fce6c5cc1.json.