---
title: "User Research Recruitment Agency for end users to partake in research"
ocid: "ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2023-08-18"
---

# User Research Recruitment Agency for end users to partake in research

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad.json)

## Summary

The contracting process led by H M Revenue & Customs involves the procurement of user research recruitment services within the Research services category. The tender is for a 24-month contract aiming to recruit external end users in the UK and overseas for digital services. The procurement is at the Award stage, with People for Research Ltd being the awarded supplier. The contract period spans from August 9, 2023, to August 8, 2025, with a total value of £912,000.

This tender presents an opportunity for user research recruitment agencies and businesses in the research services industry to engage in a partnership with H M Revenue & Customs. SMEs are specifically encouraged to participate, and the procurement method involves calling off from a framework agreement. With a focus on user insights, organisations interested in collaborating to support digital service development should consider exploring this opportunity for business growth.

## Notice

The requirement is for a 24-month contract for the use of user research recruitment agencies to work as partners to recruit external end users (citizens and business users), which are in the UK (including NI) and overseas to part take in user research to gain user insights to support the build of our digital services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/721fcdd8-e5e9-4313-bfc2-c092b231d161 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2023 |
| Submission deadline | 9 Jun 2023 |
| Future notice date | Not specified |
| Award date | 23 Jul 2023 |
| Contract period | 8 Aug 2023 - 8 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £912,000 |
| Lots value | Not specified |
| Awards value | £912,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M3 5BS |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Blackfriars & Trinity |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE FOR RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 18 Aug 2023 at 11:07 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/721fcdd8-e5e9-4313-bfc2-c092b231d161
- 18 Aug 2023 at 08:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/721fcdd8-e5e9-4313-bfc2-c092b231d161

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/721fcdd8-e5e9-4313-bfc2-c092b231d161
  18th August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-61382e2b-4354-4390-8a95-9fa5120ff1ad.json.