---
title: "Oracle Support Renewal 2024-25 - Award"
ocid: "ocds-b5fd17-616ef0b0-956e-4282-b1a2-12df30bd9081"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-616ef0b0-956e-4282-b1a2-12df30bd9081"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-616ef0b0-956e-4282-b1a2-12df30bd9081.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-616ef0b0-956e-4282-b1a2-12df30bd9081.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2024-05-08"
---

# Oracle Support Renewal 2024-25 - Award

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-616ef0b0-956e-4282-b1a2-12df30bd9081

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-616ef0b0-956e-4282-b1a2-12df30bd9081)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-616ef0b0-956e-4282-b1a2-12df30bd9081.json)

## Summary

The Financial Ombudsman Service has awarded a contract for Oracle Support Renewal 2024-25. The contract, valued at £154,717.30 GBP, involves software packages and information systems. The procurement method used was an Open procedure below threshold. The contract period will start on April 6, 2024, and end on April 5, 2025. The award was published on March 27, 2024, following a tender period that ended on March 22, 2024. The buying organisation is based in London, United Kingdom.

Businesses specialising in supplying software packages and IT solutions, particularly those experienced in providing Oracle support services, would find opportunities for growth in this contract. Small and medium-sized enterprises (SMEs) are well-suited to compete, as the tender indicates a preference for SMEs. The Financial Ombudsman Service, the contracting authority, has highlighted its interest in engaging with capable suppliers to meet its software support needs, suggesting a favourable environment for competitive bidding.

## Notice

Award notice of Oracle support for 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/930c6755-1766-48f4-986d-3d97faa2decf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 May 2024 |
| Submission deadline | 22 Mar 2024 |
| Future notice date | Not specified |
| Award date | 27 Mar 2024 |
| Contract period | 5 Apr 2024 - 5 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £154,717 |
| Lots value | Not specified |
| Awards value | £154,717 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 May 2024 at 11:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/930c6755-1766-48f4-986d-3d97faa2decf
- 15 Mar 2024 at 10:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d101f13c-60b9-4b2e-9826-788887e13c25

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/930c6755-1766-48f4-986d-3d97faa2decf
  8th May 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d101f13c-60b9-4b2e-9826-788887e13c25
  15th March 2024 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-616ef0b0-956e-4282-b1a2-12df30bd9081. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-616ef0b0-956e-4282-b1a2-12df30bd9081.json.