---
title: "G-Cloud 14"
ocid: "ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2025-04-25"
---

# G-Cloud 14

Buyer: NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057.json)

## Summary

The procurement process, identified as "G-Cloud 14," was initiated by the NHS Midlands & Lancashire Commissioning Support Unit, headquartered in Stoke-on-Trent, England. This tender, categorised under project management software packages (CPV code 48331000), involved selective procurement through a call-off from a framework agreement. The primary focus was on services, including the Amazon Connect Contact Centre, calls, automation, and managed service extensions in the digital sphere. The process culminated in the awarding of the contract to DIGITAL SPACE CLOUD SERVICES LTD on 31st December 2024. The contract, valued at £49,503, spans from 1st January 2025 to 31st December 2025, with delivery expected in the United Kingdom.

This tender provides a lucrative opportunity for SMEs specialising in software and digital services, particularly those with expertise in contact centre solutions and automation. Firms that possess the capability to deliver comprehensive project management software services will find this contract appealing. The framework nature of the procurement method signals an ongoing demand for the specialised services tendered, making it an attractive proposition for companies looking to establish a foothold or expand their influence within the public sector’s digital transformation initiatives.

## Notice

Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4d886cd3-d53e-40e7-9164-fb32dd7b0910 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Apr 2025 |
| Submission deadline | 30 Dec 2024 |
| Future notice date | Not specified |
| Award date | 31 Dec 2024 |
| Contract period | 1 Jan 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £49,503 |
| Lots value | Not specified |
| Awards value | £49,503 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Fenton West & Mount Pleasant |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIGITAL SPACE CLOUD SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48331000 - Project management software package

## Release History

- 25 Apr 2025 at 11:23 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d886cd3-d53e-40e7-9164-fb32dd7b0910
- 25 Apr 2025 at 11:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d886cd3-d53e-40e7-9164-fb32dd7b0910

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4d886cd3-d53e-40e7-9164-fb32dd7b0910
  25th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a71d42dd-1497-488b-aef7-3dec895e397c

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-61cc295b-3559-4730-bc8c-fa854d4fb057.json.