---
title: "Healthwatch Service"
ocid: "ocds-b5fd17-61e12ca6-59ea-49d1-b7d4-a0a1ce9118f8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-61e12ca6-59ea-49d1-b7d4-a0a1ce9118f8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-61e12ca6-59ea-49d1-b7d4-a0a1ce9118f8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-61e12ca6-59ea-49d1-b7d4-a0a1ce9118f8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HOUNSLOW"
published: "2017-03-14"
---

# Healthwatch Service

Buyer: LONDON BOROUGH OF HOUNSLOW  
Current stage: Award  
OCID: ocds-b5fd17-61e12ca6-59ea-49d1-b7d4-a0a1ce9118f8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-61e12ca6-59ea-49d1-b7d4-a0a1ce9118f8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-61e12ca6-59ea-49d1-b7d4-a0a1ce9118f8.json)

## Summary

The London Borough of Hounslow is conducting a procurement process for the "Healthwatch Service", which is classified under health and social work services, with a contract commencement date of 1st April 2017 for a duration of three years, including a two-year extension option. The tender submission deadline was at 13:00 on 2nd February 2017, and the total value of the contract is £445,000. This open procedure tender is complete and is part of ongoing efforts to engage the public and patients in health and social care services in London, England.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs), to expand their services in the rapidly evolving health sector. Companies with experience in public and patient engagement, social care services, and community involvement would be well-suited to compete for this contract. Engaging in such tenders can lead to meaningful partnerships and growth in the social and health work domain.

## Notice

The Health and Social Care Act 2012 establishes Healthwatch as the new public and patient engagement mechanism for publicly funded health and social care. The Act required local authorities with adult social care responsibilities to commission Local Healthwatch from 1 April 2013. The London Borough of Hounslow requires a provider to deliver this service from the 1st April 2017 for a period of 3 years with a 2 year extension option. Additional information: Tender documents can be obtained from the London Tenders portal https://procontract.due-north.com/register contract reference DN218984. Tender deadline submission via the portal is 13:00 on Thursday 2nd February 2017.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/42ff4d95-134a-4c26-b6c7-46f5451fc3c4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2017 |
| Submission deadline | 2 Feb 2017 |
| Future notice date | Not specified |
| Award date | 14 Mar 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £445,000 |
| Lots value | Not specified |
| Awards value | £425,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HOUNSLOW |
| Locality | HOUNSLOW |
| Post town | Twickenham |
| Postcode | TW3 4DN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Hounslow |
| Electoral ward | Heston East |
| Westminster constituency | Brentford and Isleworth |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOUR VOICE IN HEALTH & SOCIAL CARE (YVHSC |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 14 Mar 2017 at 10:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/42ff4d95-134a-4c26-b6c7-46f5451fc3c4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/42ff4d95-134a-4c26-b6c7-46f5451fc3c4
  14th March 2017 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/register
  E-tendering portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-61e12ca6-59ea-49d1-b7d4-a0a1ce9118f8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-61e12ca6-59ea-49d1-b7d4-a0a1ce9118f8.json.