---
title: "Request for Proposals CRM, programmes and grant management system"
ocid: "ocds-b5fd17-61ec5a7b-06fb-4efb-b308-b6113965281d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-61ec5a7b-06fb-4efb-b308-b6113965281d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-61ec5a7b-06fb-4efb-b308-b6113965281d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-61ec5a7b-06fb-4efb-b308-b6113965281d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ACCESS - THE FOUNDATION FOR SOCIAL INVESTMENT"
published: "2025-11-26"
---

# Request for Proposals CRM, programmes and grant management system

Buyer: ACCESS - THE FOUNDATION FOR SOCIAL INVESTMENT  
Current stage: Award  
OCID: ocds-b5fd17-61ec5a7b-06fb-4efb-b308-b6113965281d

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## Summary

Access - The Foundation for Social Investment, located in London, is seeking proposals for a new Customer Relationship Management (CRM), programmes, and grant management system. The procurement process, classified under the Customer Relation Management software package (CPV: 48445000) and information technology services (CPV: 72222300), involves an open procedure below the threshold. The process has recently advanced to the award stage, with the final proposal submission deadline having been 29 September 2025. The contract, valued at approximately £187,344, is set to commence on 1 January 2026 and conclude on 30 September 2026. This opportunity was designed to engage small- and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprise (VCSE) organisations within the United Kingdom.

This procurement is an excellent opportunity for businesses specialising in CRM software and IT solutions to expand their portfolio by providing comprehensive support including system implementation, training, and ongoing maintenance. Companies with proven experience in similar projects, effective project management skills, and the ability to provide value for money will be particularly well-suited to compete for this tender. The engagement offers a significant contract value and could help firms establish a foothold or strengthen their presence in the UK public sector IT services market. Moreover, the requirement to deliver integrated solutions aligning with digital marketing and office productivity tools presents potential for expansive service offerings and ongoing business growth.

## Notice

Access - the Foundation for Social Investment ("Access") is seeking proposals for the supply, implementation, and ongoing support of a new Customer Relationship Management (CRM), programmes, and grant management system. The system will need to support contact and account management, programmes and grants administration, event and conference management, advocacy and communications, reporting and analytics, and integrate effectively with office productivity and digital marketing tools. Suppliers are asked to propose a suitable software solution, outline their implementation approach (including project management, data migration, training, and risk management), provide licensing and support models, and supply details of relevant experience, staff, references, and indicative costs. Please note that the budget figure given in the notice is a lower limit, and we have not indicated a higher limit. However we will consider Value for Money as a key shortlisting criteria. Responses must be submitted in Word and PDF format to info@access-si.org.uk by 09:00 on 29 September 2025. Full requirements and instructions are provided in the attached RFP and scoping documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38d414e3-9f01-4172-8073-ee6bb1ff2c73 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2025 |
| Submission deadline | 29 Sep 2025 |
| Future notice date | Not specified |
| Award date | 26 Nov 2025 |
| Contract period | 1 Jan 2026 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | £187,344 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ACCESS - THE FOUNDATION FOR SOCIAL INVESTMENT |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1Y 8RN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VERA GLOBAL SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48445000 - Customer Relation Management software package
- 72222300 - Information technology services

## Release History

- 26 Nov 2025 at 16:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38d414e3-9f01-4172-8073-ee6bb1ff2c73
- 28 Aug 2025 at 10:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0ee10974-6230-4ed1-8e1a-0add9f5a4ac8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38d414e3-9f01-4172-8073-ee6bb1ff2c73
  26th November 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0ee10974-6230-4ed1-8e1a-0add9f5a4ac8
  28th August 2025 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e1f71f4a-84af-4def-b10d-289dee7d5bec
  This document is a Request for Proposal (RFP) for the supply of software and implementation support for a new CRM, programmes and grant management system for Access - the Foundation for Social Investment ('Access'). The RFP should be read in conjunction with the separate 'Scoping and requirements document' and the spreadsheet of indicative costs included in Appendix A.
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3fa18e6d-d9ee-4822-bb24-33cfbbdd20bb
  This document details the scope and requirements of a project to implement a new CRM, programmes and grant management system at Access - the Foundation for Social Investment ('Access'). It should be read in conjunction with the Request for Proposals also attached.

## Notice URLs

- https://access-socialinvestment.org.uk/

## Provenance

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