---
title: "AHS5035 Heather Lodge and Glaucus Street"
ocid: "ocds-b5fd17-62044b96-adca-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-62044b96-adca-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-62044b96-adca-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-62044b96-adca-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "TOWER HAMLETS"
published: "2016-11-18"
---

# AHS5035 Heather Lodge and Glaucus Street

Buyer: TOWER HAMLETS  
Current stage: Tender  
OCID: ocds-b5fd17-62044b96-adca-11e6-9901-0019b9f3037b

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## Summary

The London Borough of Tower Hamlets is currently seeking tenders for the support service at Heather Lodge and Glaucus Street under the tender title "AHS5035 Heather Lodge and Glaucus Street". This tender, categorised under health and social work services, follows an open procurement process and is in the Tender stage. The deadline for submission is set for 24th November 2016, with the contract scheduled to commence on 1st April 2017 and to run until 31st March 2018. The total estimated value of the contract is £1,025,430.

This tender presents a significant opportunity for businesses that specialise in providing recovery-oriented support services, particularly those with experience in mental health care. Companies that can demonstrate a proficiency in delivering 24/7 support and innovative service models would be well-positioned to compete. With an emphasis on supporting individuals with severe and enduring mental health needs, this contract may attract social enterprises and small to medium-sized enterprises (SMEs) that are committed to improving mental health outcomes within the community.

## Notice

The borough is seeking to tender the support service at Heather Lodge and Glaucus Street and is seeking innovative models of service delivery which take into account the specifics of the service being sought and that provides efficient and effective support provision that will enable individuals with severe and enduring mental health needs to develop the life skills required to maintain their independence within the community. The key requirements of the specification include: * Supporting people towards recovery and independence to enable them to develop the life skills to move on to less supported or step down accommodation. * The ability to deliver recovery orientated support approaches. * The provision of a support service that is available 24 hours a day 7 days a week * Ensuring a minimum of 2 staff are on shift during the core hours of 8am to 11pm. * The ability to provide in the region of 11 hours of flexible support to each service user per week at Heather Lodge and 5 hours of support to each service user per week at Glaucus Street. * Effective team leadership and competency in securing clinical confidence in the service. * The ability to support the delivery of the Mental Health Strategy 2014-2019 and supporting the achievements and embedding of the Mental Health Accommodation Strategy 2011 to 2016. * Ability to commence the new contract from 1 April 2017 This contract will be based on bidder's agreement to enter into a Service Level Agreement (SLA) with the landlord of Heather Lodge, Providence Row Housing Association. Failure to agree a Service Level Agreement will result in the contract not being awarded. This tender process is being carried out under the light touch regime

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9d4cc4a7-1b68-4d90-a9c2-f0f860cf183d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 24 Nov 2016 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2017 - 31 Mar 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,025,430 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 2BG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Poplar |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 18 Nov 2016 at 20:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9d4cc4a7-1b68-4d90-a9c2-f0f860cf183d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9d4cc4a7-1b68-4d90-a9c2-f0f860cf183d
  31st October 2016 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.towerhamlets.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-62044b96-adca-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-62044b96-adca-11e6-9901-0019b9f3037b.json.
