---
title: "NWL2025 Know Diabetes Service (KDS)"
ocid: "ocds-b5fd17-62135e4e-7d5a-4c2a-8d64-85b419fc4bef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-62135e4e-7d5a-4c2a-8d64-85b419fc4bef"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-62135e4e-7d5a-4c2a-8d64-85b419fc4bef.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-62135e4e-7d5a-4c2a-8d64-85b419fc4bef.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH WEST LONDON CLINICAL COMMISSIONING GROUP"
published: "2022-04-07"
---

# NWL2025 Know Diabetes Service (KDS)

Buyer: NORTH WEST LONDON CLINICAL COMMISSIONING GROUP  
Current stage: Award  
OCID: ocds-b5fd17-62135e4e-7d5a-4c2a-8d64-85b419fc4bef

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## Summary

The procurement process regards the "NWL2025 Know Diabetes Service (KDS)" initiated by the North West London Clinical Commissioning Group (NWL CCG). This service, classified under information technology services within the health industry, involves a total contract value of £662,000. The process was concluded on 31 March 2022, following a selective procurement method via a call-off from a framework agreement. The contract commenced on 1 April 2022 and is set to conclude on 31 March 2023, with delivery addresses primarily located in London, UK.

This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) engaged in health technology and digital service delivery. Businesses that specialise in developing health management tools, patient communication platforms, or community health services are particularly well-suited to compete, leveraging their expertise to enhance diabetes care through innovative digital solutions tailored to patient needs.

## Notice

The Know Diabetes Service (KDS) is a NWL digital health platform with targeted and tailored mass-communication functionality, directly catering to the needs of patients, carers and clinicians, powered by a patient database of over 296,700 people. It hosts a range of content for self-led unstructured education, access to patient record access and provides access to REWIND and NDPP with significant patient outcomes. It is a first generation diabetes population health management tool that is delivered by the NWL CCG Diabetes Transformation Programme (DPT). The aim is to help more people living with diabetes achieve their three treatment targets and clinicians to support delivery of the nine key care processes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/72e40846-a45d-4889-97b3-ecc850aa940b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2022 |
| Submission deadline | 31 Mar 2022 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £662,000 |
| Lots value | Not specified |
| Awards value | £662,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH WEST LONDON CLINICAL COMMISSIONING GROUP |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MYWAY DIGITAL HEALTH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 72222300 - Information technology services
- 85100000 - Health services
- 85323000 - Community health services

## Release History

- 7 Apr 2022 at 11:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/72e40846-a45d-4889-97b3-ecc850aa940b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/72e40846-a45d-4889-97b3-ecc850aa940b
  7th April 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-62135e4e-7d5a-4c2a-8d64-85b419fc4bef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-62135e4e-7d5a-4c2a-8d64-85b419fc4bef.json.