---
title: "Finance & CRM Systems Design, Implementation & Support"
ocid: "ocds-b5fd17-62210c7a-f0c9-4b49-abc4-f206a0b183db"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-62210c7a-f0c9-4b49-abc4-f206a0b183db"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-62210c7a-f0c9-4b49-abc4-f206a0b183db.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-62210c7a-f0c9-4b49-abc4-f206a0b183db.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE ROYAL PARKS"
published: "2023-03-21"
---

# Finance & CRM Systems Design, Implementation & Support

Buyer: THE ROYAL PARKS  
Current stage: Award  
OCID: ocds-b5fd17-62210c7a-f0c9-4b49-abc4-f206a0b183db

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-62210c7a-f0c9-4b49-abc4-f206a0b183db)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-62210c7a-f0c9-4b49-abc4-f206a0b183db.json)

## Summary

The Royal Parks has awarded a contract for the design, implementation, and ongoing support of CRM and Finance Systems under the G-Cloud 12 Framework. The contract's initial term is 24 months, covering all associated costs and containing extension provisions on a 1+1 year basis. The total contract value is GBP 355,675, and the contract period runs from January 9, 2023, to October 2, 2025. The procurement method was selective, calling off from a framework agreement. The location of the procurement is in London, United Kingdom, with a tender end date of November 28, 2022. This tender falls under the services category.

This tender by The Royal Parks can provide opportunities for businesses specializing in software packages, information systems, and consultancy services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete for this contract. Businesses focusing on CRM and Finance Systems design, implementation, and support services should consider this opportunity for potential growth. The award was granted to Total Enterprise Solutions Ltd, with a demonstrated capability in this sector.

## Notice

The Royal Parks (TRP) has awarded a Contract for the design, implementation and ongoing support of our CRM and Finance Systems, under the G-Cloud 12 Framework. The Contract term and value refer to the 24 months initial term only and include all design, implementation, project management and training costs as well as licence and support costs. The Contract contains extension provisions on a 1+1 year basis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c064431-fc98-4554-9efc-ed93a4953b80 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2023 |
| Submission deadline | 28 Nov 2022 |
| Future notice date | Not specified |
| Award date | 16 Jan 2023 |
| Contract period | 9 Jan 2023 - 2 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £355,675 |
| Lots value | Not specified |
| Awards value | £355,675 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL PARKS |
| Locality | LONDON |
| Post town | West London |
| Postcode | W2 2UH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Hyde Park |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOTAL ENTERPRISE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72246000 - Systems consultancy services

## Release History

- 21 Mar 2023 at 09:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4c064431-fc98-4554-9efc-ed93a4953b80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4c064431-fc98-4554-9efc-ed93a4953b80
  21st March 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-62210c7a-f0c9-4b49-abc4-f206a0b183db. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-62210c7a-f0c9-4b49-abc4-f206a0b183db.json.