---
title: "project_4966 - Information and Support Services to Postmasters - Post Office Horizon Redress - MCF3"
ocid: "ocds-b5fd17-62342626-9288-4e08-9862-952c6c7014d7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-62342626-9288-4e08-9862-952c6c7014d7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-62342626-9288-4e08-9862-952c6c7014d7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-62342626-9288-4e08-9862-952c6c7014d7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR BUSINESS AND TRADE"
published: "2025-12-05"
---

# project_4966 - Information and Support Services to Postmasters - Post Office Horizon Redress - MCF3

Buyer: DEPARTMENT FOR BUSINESS AND TRADE  
Current stage: Award  
OCID: ocds-b5fd17-62342626-9288-4e08-9862-952c6c7014d7

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## Summary

The Department for Business and Trade has concluded the procurement process for the project titled "Information and Support Services to Postmasters - Post Office Horizon Redress - MCF3," focusing on business and management consultancy services. This contract, awarded under the Crown Commercial Service Framework RM6187 MCF3 Lot 7, is valued at £1,800,000. It covers regions including the United Kingdom, Channel Islands, Isle of Man, British Overseas Territories, Europe, and the Rest of the World. The procurement was conducted through a selective method involving a call-off from a framework agreement. The procurement stage is at the award phase, with the contract period running from 28th November 2025 to 27th November 2027. Key dates include the award publication date on 5th December 2025.

This tender presents significant opportunities for businesses specialising in consultancy services, particularly those able to support intended claimants within the Postmasters Horizon Redress scheme. Small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSEs) are particularly well-suited to contribute, given the project's focus on information provision and support services. By aligning their offerings with the contractual provisions, businesses can expand their reach across multiple geographic regions, including the United Kingdom and international territories. Collaborating with the Department for Business and Trade could also provide firms with vital exposure and the potential for sustained business growth through a long-term service delivery framework.

## Notice

The Contract was procured under the Crown Commercial Service Framework RM6187 MCF3 Lot 7. Its purpose is to deliver a service proving information and support to Claimants who are making claims under the Post Office Horizon redress HSS Scheme. The Supplier will also assist with HCRS Claimants, HSSA and possibly other schemes. The Contract will be for a period of up to 36 months, with an optional extension period of 6 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c9c223cd-d859-47ea-bcec-f510e97ec817 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Dec 2025 |
| Submission deadline | 6 Aug 2025 |
| Future notice date | Not specified |
| Award date | 28 Nov 2025 |
| Contract period | 28 Nov 2025 - 27 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,800,000 |
| Lots value | Not specified |
| Awards value | £1,800,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR BUSINESS AND TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CPC PROJECT SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 5 Dec 2025 at 16:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c9c223cd-d859-47ea-bcec-f510e97ec817

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c9c223cd-d859-47ea-bcec-f510e97ec817
  5th December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-62342626-9288-4e08-9862-952c6c7014d7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-62342626-9288-4e08-9862-952c6c7014d7.json.