---
title: "TENANT AND EMPLOYEE SATISFACTION SURVEYS"
ocid: "ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WAKEFIELD AND DISTRICT HOUSING LIMITED"
published: "2017-11-08"
---

# TENANT AND EMPLOYEE SATISFACTION SURVEYS

Buyer: WAKEFIELD AND DISTRICT HOUSING LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-623dbcba-956c-414b-b3b6-b6ae342083d9

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## Summary

The procurement process involves Wakefield and District Housing Limited, which is seeking services for Tenant and Employee Satisfaction Surveys. This tender is classified under the “Customer satisfaction survey” industry category and is located in Yorkshire and the Humber, United Kingdom. The procurement stage is at the Award phase, with the contract being awarded on 3rd November 2017, and the contract period is set from 6th November 2017 to 5th November 2020. The total value of the awarded contract is £19,900.

This tender presents significant opportunities for businesses specialising in survey services and data analysis, particularly those with experience in customer satisfaction assessments. Enterprises with the capacity to conduct stakeholder interviews, process survey data, and provide actionable insights will be particularly well-suited to compete. Given that the awarded supplier is The Leadership Factor Limited, larger firms may find it advantageous to showcase their experience and technology in conducting comprehensive surveys, thus positioning themselves favourably for future contracts in this domain.

## Notice

Since our inception in 2005, we have carried out a tenant satisfaction survey using a sample of our tenants. Since 2014, we have carried out this survey over the telephone every six months using a representative sample of 700 tenants. In addition we have also carried out an annual WDH employee survey. Consequently our tendered requirements are split across the following two lots Lot 1 - Tenant Satisfaction Survey Lot 2 - Employee Survey

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2a0d71b3-2eed-45f1-9746-ae9209026435 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Nov 2017 |
| Submission deadline | 4 Aug 2017 |
| Future notice date | Not specified |
| Award date | 3 Nov 2017 |
| Contract period | 6 Nov 2017 - 5 Nov 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,000 |
| Lots value | Not specified |
| Awards value | £19,900 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WAKEFIELD AND DISTRICT HOUSING LIMITED |
| Locality | CASTLEFORD |
| Post town | Wakefield |
| Postcode | WF10 5HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Castleford Central and Glasshoughton |
| Westminster constituency | Pontefract, Castleford and Knottingley |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE LEADERSHIP FACTOR |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 8 Nov 2017 at 13:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2a0d71b3-2eed-45f1-9746-ae9209026435

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2a0d71b3-2eed-45f1-9746-ae9209026435
  8th November 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wdh.co.uk

## Provenance

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