---
title: "IRIS 365 CRM - Dynamics 365 element support 2023"
ocid: "ocds-b5fd17-623fdebe-ae38-484f-9885-91222eee6262"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-623fdebe-ae38-484f-9885-91222eee6262"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-623fdebe-ae38-484f-9885-91222eee6262.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-623fdebe-ae38-484f-9885-91222eee6262.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2023-06-30"
---

# IRIS 365 CRM - Dynamics 365 element support 2023

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-623fdebe-ae38-484f-9885-91222eee6262

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-623fdebe-ae38-484f-9885-91222eee6262)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-623fdebe-ae38-484f-9885-91222eee6262.json)

## Summary

The Department for Education has awarded a contract for support and maintenance of the IRIS365 system to NTT DATA UK Ltd. The contract, titled "IRIS 365 CRM - Dynamics 365 element support 2023," falls under the IT services category and has a value of £1,037,904. The tender was conducted using a selective procurement method, with a call-off from a framework agreement. The contract period begins on August 1, 2023, and ends on July 31, 2026.

This awarded contract presents opportunities for businesses, especially those providing IT services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) are well-suited to compete for this contract. The Department for Education, based in London, is the buying organisation behind this procurement, which has reached the award stage, signalling the successful completion of the process.

## Notice

Support and maintenance of the IRIS365 system BAU support for Microsoft Dynamics 365 platform

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ba051a12-012a-4524-ac8f-955f12d5ce0c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2023 |
| Submission deadline | 1 Mar 2023 |
| Future notice date | Not specified |
| Award date | 25 Jun 2023 |
| Contract period | 31 Jul 2023 - 31 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,037,904 |
| Lots value | Not specified |
| Awards value | £1,037,904 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NTT DATA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Jun 2023 at 14:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ba051a12-012a-4524-ac8f-955f12d5ce0c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ba051a12-012a-4524-ac8f-955f12d5ce0c
  30th June 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c501fae9-e67c-41ce-a799-2c31f5d6e81d
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-623fdebe-ae38-484f-9885-91222eee6262. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-623fdebe-ae38-484f-9885-91222eee6262.json.