---
title: "Nightingale London Support for Call Centre"
ocid: "ocds-b5fd17-624f9bea-d8ca-462a-af61-badb8dbcb530"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-624f9bea-d8ca-462a-af61-badb8dbcb530"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-624f9bea-d8ca-462a-af61-badb8dbcb530.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-624f9bea-d8ca-462a-af61-badb8dbcb530.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2021-02-10"
---

# Nightingale London Support for Call Centre

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-624f9bea-d8ca-462a-af61-badb8dbcb530

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## Summary

The procurement process for the "Nightingale London Support for Call Centre" was initiated by NHS England, focused on providing project resources to establish a call handling service in the health sector. This contract falls under the business and management consultancy industry, with a total value of £808,000. The procurement was conducted through a selective method as a call-off from a framework agreement, with the tender period concluding on 24th March 2020 and the contract running from 26th March 2020 to 29th April 2020 in London, United Kingdom.

This tender presents an excellent opportunity for consultancy firms, especially those with expertise in call centre operations, to expand their business footprint within the healthcare sector. Given the scale of the project and the involvement of a large supplier like KPMG LLP, businesses that can offer robust management consultancy services and efficient support systems are well-positioned to compete in similar future tenders. Collaboration with healthcare providers or the ability to manage large-scale projects could further enhance competitiveness in this arena.

## Notice

Project resource to support establishment of call handling service for Nightingale London

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fa9ae947-efb8-4b99-9534-f1e08eaba433 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2021 |
| Submission deadline | 24 Mar 2020 |
| Future notice date | Not specified |
| Award date | 24 Mar 2020 |
| Contract period | 26 Mar 2020 - 29 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £808,000 |
| Lots value | Not specified |
| Awards value | £808,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KPMG |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services
- 79512000 - Call centre

## Release History

- 10 Feb 2021 at 11:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fa9ae947-efb8-4b99-9534-f1e08eaba433

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fa9ae947-efb8-4b99-9534-f1e08eaba433
  10th February 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-624f9bea-d8ca-462a-af61-badb8dbcb530. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-624f9bea-d8ca-462a-af61-badb8dbcb530.json.