---
title: "Certification Programme - Covid Pass - Service Design and Product Owners"
ocid: "ocds-b5fd17-62590763-327c-4a95-af8e-846b3e5c9270"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-62590763-327c-4a95-af8e-846b3e5c9270"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-62590763-327c-4a95-af8e-846b3e5c9270.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-62590763-327c-4a95-af8e-846b3e5c9270.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2021-08-24"
---

# Certification Programme - Covid Pass - Service Design and Product Owners

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-62590763-327c-4a95-af8e-846b3e5c9270

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## Summary

The Department of Health and Social Care has recently completed a public procurement process for the "Certification Programme - Covid Pass - Service Design and Product Owners." This procurement falls under the IT services category, specifically focusing on consulting, software development, and Internet support. The contract, valued at £1,150,850, was awarded through a selective procurement method, which involved a call-off from a framework agreement. The contract period commenced on 13th August 2021 and is set to conclude on 13th February 2022. The procurement process is classified as having reached the award stage, with the successful supplier being Cognizant Worldwide Limited, located in London. Key contact for this procurement is Sam Richman, reachable via email at sam.richman@dhsc.gov.uk or by telephone at 02072105832.

This contract presents significant opportunities for businesses involved in service design and product management, particularly those that are small to medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs). As the UK aims to enhance its Covid Certification programme, companies that specialise in user research, insight generation, and iterative product development will be well-positioned to contribute effectively to this initiative. Businesses offering innovative solutions in the IT consulting and development space will find this contract aligned with their growth objectives, particularly those looking to engage in long-term service delivery in the public sector.

## Notice

The UK has an opportunity to lead the world in utilising the COVID-19 vaccine to start to get our economy moving again. International travel had been and must again be a significant part of the UK economy. Much work on the Covid Certification programme has been delivered. As the programme moves into the next phase of the development, the requirements will be primarily focused on the end user experience. The supplier resource will need to define and co-ordinate the user research / insight approach that informs product iteration for the programme. The supplier will be providing expert advice and leadership in the 2 areas below (further detailed in scope of requirements) - Service Design - Product Owners

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/68ae37d2-ee97-4656-baa1-89195cc7fcfe |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Aug 2021 |
| Submission deadline | 28 Jul 2021 |
| Future notice date | Not specified |
| Award date | 18 Aug 2021 |
| Contract period | 12 Aug 2021 - 13 Feb 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,150,850 |
| Lots value | Not specified |
| Awards value | £1,150,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COGNIZANT WORLDWIDE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Aug 2021 at 10:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/68ae37d2-ee97-4656-baa1-89195cc7fcfe
- 24 Aug 2021 at 10:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d757b2b2-b7fa-4438-a242-2c06034f969c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/68ae37d2-ee97-4656-baa1-89195cc7fcfe
  24th August 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d757b2b2-b7fa-4438-a242-2c06034f969c
  24th August 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000NLhI/fi1FnN.G32V0qvt4w6gNSqy3z4ntVnWHiJuVYuiln8U
  Redacted- UK Department of Health and Social Care Attachment 4a RM3804 Order form Final 130821_encrypted_ (1) (002)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-62590763-327c-4a95-af8e-846b3e5c9270. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-62590763-327c-4a95-af8e-846b3e5c9270.json.