---
title: "Inbound Numbers and Call Routing Renewal"
ocid: "ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS"
published: "2025-12-10"
---

# Inbound Numbers and Call Routing Renewal

Buyer: DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS  
Current stage: Award  
OCID: ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d.json)

## Summary

The procurement process for the "Inbound Numbers and Call Routing Renewal" contract was conducted by the Department for Environment, Food & Rural Affairs, based in London, UK. This contract falls under the Information Technology Services category. The procurement process followed a selective method through a call-off from a framework agreement. The procurement stage has advanced to the Award stage, with the award being made on 4th December 2025 and published on 10th December 2025. The contract period runs from 5th December 2025 to 4th December 2027, covering multiple locations including the UK, Channel Islands, Isle of Man, British Overseas Territories, Europe, and the Rest of the World. The total contract value is £140,000.

This tender presents opportunities for businesses specialising in information technology services. However, it does not specifically cater to SMEs or VCSEs. The selective procurement method indicates that businesses which are already part of related frameworks or possess the necessary qualifications will be well-positioned to benefit. The considerable contract duration offers sustained business growth potential over two years, enhancing expertise and market presence in telecom and IT service provision. Established companies with capabilities in handling international contracts would be particularly well-suited to compete in such opportunities.

## Notice

Inbound Numbers and Call Routing Renewal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/850f0bd0-0625-4f01-a1d7-7530049ed42a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2025 |
| Submission deadline | 4 Dec 2025 |
| Future notice date | Not specified |
| Award date | 4 Dec 2025 |
| Contract period | 5 Dec 2025 - 4 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £140,000 |
| Lots value | Not specified |
| Awards value | £140,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 10 Dec 2025 at 10:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/850f0bd0-0625-4f01-a1d7-7530049ed42a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/850f0bd0-0625-4f01-a1d7-7530049ed42a
  10th December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6274002c-dc32-4f13-8cb2-f3b3afdbdb4d.json.