---
title: "Back-Office applications support and modernisation"
ocid: "ocds-b5fd17-627fbae2-8d17-485f-9b04-d73fc890fdf0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-627fbae2-8d17-485f-9b04-d73fc890fdf0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-627fbae2-8d17-485f-9b04-d73fc890fdf0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-627fbae2-8d17-485f-9b04-d73fc890fdf0.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "POST OFFICE"
published: "2024-12-16"
---

# Back-Office applications support and modernisation

Buyer: POST OFFICE  
Current stage: Planning  
OCID: ocds-b5fd17-627fbae2-8d17-485f-9b04-d73fc890fdf0

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## Summary

The Post Office is initiating a procurement process to secure a new supplier for the support and modernisation of various Back-Office applications. This procurement falls under the "Software package and information systems" industry category and is classified as a planned process in the planning stage. The opportunity is set across the United Kingdom with a future notice date of 17th January 2025. The contract begins on 1st May 2025 and ends on 30th April 2030. The tender will be divided into multiple lots, including SAP applications support, databases and database applications support (Oracle and SQL), ServiceNow support, RPA (Blue Prism) support, and infrastructure and hosting (Azure). The overall contract value is estimated to be £65,000,000 GBP.

This tender presents significant business growth opportunities, particularly for companies specialising in IT services, software development, and infrastructure support. With varied lots, firms that have expertise in specific applications or technologies such as SAP, Oracle, SQL, ServiceNow, Blue Prism, and Azure are well-positioned to compete. The selective procurement method encourages competitive submissions, ideally from larger enterprises, given the scale and complexity of the services required. Participation in this contract could substantially enhance a business's portfolio and credibility in managing critical IT infrastructure and application support for a major institution like the Post Office.

## Notice

Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - SAP applications support Lot 2 - Databases and database applications support (Oracle and SQL) Lot 3 - ServiceNow support Lot 4 - RPA (Blue Prism) support Lot 5 - Infrastructure and Hosting (Azure),

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dcf77df2-e23c-4d7e-94d4-b3a368ff0c62 |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | 17 Jan 2025 |
| Award date | Not specified |
| Contract period | 30 Apr 2025 - 30 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Dec 2024 at 15:13 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/dcf77df2-e23c-4d7e-94d4-b3a368ff0c62

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dcf77df2-e23c-4d7e-94d4-b3a368ff0c62
  16th December 2024 - Future opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-627fbae2-8d17-485f-9b04-d73fc890fdf0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-627fbae2-8d17-485f-9b04-d73fc890fdf0.json.