--- title: "PS22196 Fake reviews research" ocid: "ocds-b5fd17-62d70776-810d-4c7b-9637-93d556c6f7af" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-62d70776-810d-4c7b-9637-93d556c6f7af" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-62d70776-810d-4c7b-9637-93d556c6f7af.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-62d70776-810d-4c7b-9637-93d556c6f7af.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UK SHARED BUSINESS SERVICES LIMITED" published: "2022-06-29" --- # PS22196 Fake reviews research Buyer: UK SHARED BUSINESS SERVICES LIMITED Current stage: Tender OCID: ocds-b5fd17-62d70776-810d-4c7b-9637-93d556c6f7af [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-62d70776-810d-4c7b-9637-93d556c6f7af) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-62d70776-810d-4c7b-9637-93d556c6f7af.json) ## Summary The UK Shared Business Services Limited is conducting a tender titled "PS22196 Fake reviews research" as part of its procurement activities in the research and experimental development services sector. The tender period commenced on June 29, 2022, with bids due by 11:00 on July 18, 2022. The successful contractor will start their work on August 15, 2022, and the contract will run until January 23, 2023. Located in Swindon, this tender falls under the open procedure procurement method and has a total estimated value of £60,000. This procurement presents significant opportunities for businesses specialising in research and development consultancy services, particularly those with expertise in consumer behaviour analysis and online market research. Small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are particularly encouraged to participate, as the contracting authority is looking to foster a diverse pool of applicants to strengthen the efficacy of policy solutions addressing the issue of fake reviews in online commerce. ## Notice The final date and time for the submission of bids is Monday 18th July 2022 at 11:00 DO NOT apply directly to the buyer. All tender information MUST be submitted through the Jaggaer eSourcing Portal. Description In 2021, BEIS launched the Reforming Consumer and Competition Policy (RCCP) consultation. The department asked for views on ways for government to address fake online reviews and proposed adding practices related to this to the list of automatically unfair commercial practices in Schedule 1 of the Consumer Protection from Unfair Trading Regulations (CPUTRs) 2008. Government plans to consult on the details of the developing policy proposals in due course. An impact assessment (IA) assessing the costs and benefits of the policy options is expected to be published alongside the consultation. This research is intended to help develop the cost-benefit analysis (CBA) and inform the policy solution. It is expected that the outputs of this research will: * Improve understanding of the scale of the problem of fake reviews and how they impact consumers * Influence the development of the policy by testing potential solutions and ensuring policy making is evidence based * Provide evidence for the CBA which will assess the impacts of policy options, on both consumers and businesses. The aim of this work is to understand: a) The prevalence of online fake reviews for a pre-determined basket of goods on the most popular third-party UK e-commerce websites b) How online fake reviews influence consumer choice when making online purchases c) The consumer detriment that occurs as a result of fake reviews and how this varies by demographic groups d) The effectiveness of potential non-regulatory interventions in nullifying the harmful impact of fake reviews on consumer decisions How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Jaggaer eSourcing Portal for this procurement. To register on the Jaggaer eSourcing portal please use the link https://beisgroup.ukp.app.jaggaer.com/ and follow the instructions to register as a supplier. If you are already registered on the Jaggaer eSourcing Portal and wish to participate in this procurement, please use the link: https://beisgroup.ukp.app.jaggaer.com/. Once you are logged into the system you will be able to locate the Procurement you wish to leave a bid on by clicking the ITTs Open to All Suppliers and searching for the reference number PS22196. Additional information: DO NOT APPLY DIRECTLY TO BUYER All submissions will be assessed in accordance with the Public Procurement Regulations that apply to this opportunity. Responses must be received by the date and time in the tender documentation; responses received outside of the deadline or not sent via the Jaggaer eSourcing portal will not be accepted or considered by the Contracting Authority further for this opportunity. Interested organisations should ensure that they allow a sufficiency of time, prior to the deadline to allow all sections to be completed in full and any attachments to be uploaded. As a user of the Jaggaer eSourcing Portal you will have access to the Jaggaer messaging service which facilitates all messages sent to you and from you, as well as other messages and updates in relation to any specific tender event. Please note that any and all information secured outside of the messaging service, shall have no merit or worth and should not be relied upon by any organisation submitting a tender response. Please note it is your organisations responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. The Contracting Authority expressly reserves the right: i. not to award any contract as a result of the procurement process commenced by publication of this notice; and ii. to make whatever changes it may see fit to the content and structure of the procurement; and under no circumstances as part of your organisations participation in this opportunity, will the Contracting Authority be liable for any costs incurred by any organisation as a result. If the Contracting Authority decides to enter into a contract with any successful organisation(s), this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of your organisation in doing so. About UK Shared Business Services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise. Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. For full details of our partner base please review the following link: http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/28d37881-3bc4-4c24-b9fb-025a30e5f428 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Jun 2022 | | Submission deadline | 18 Jul 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 14 Aug 2022 - 23 Jan 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £60,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UK SHARED BUSINESS SERVICES LIMITED | | Locality | SWINDON | | Post town | Swindon | | Postcode | SN2 1FF | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK71 Swindon | | Local authority | Swindon | | Electoral ward | Rodbourne Cheney | | Westminster constituency | Swindon North | | Delivery location | Not specified | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73100000 - Research and experimental development services - 73200000 - Research and development consultancy services - 73300000 - Design and execution of research and development ## Release History - 29 Jun 2022 at 09:44 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/28d37881-3bc4-4c24-b9fb-025a30e5f428 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/28d37881-3bc4-4c24-b9fb-025a30e5f428 29th June 2022 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/3d4bc3df-4136-4f29-9283-78b044d535a7 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/da565084-6e7b-4d82-91ed-66751fccf5d1 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/241fb962-ac7f-4018-9d7e-a6742e5d31b8 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a3275466-b1b7-4d01-9467-4b052b7bb5dd - https://www.contractsfinder.service.gov.uk/Notice/Attachment/494d89a6-3e05-4ef7-8fef-56b5e3b404fe ## Notice URLs - http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx - https://beisgroup.ukp.app.jaggaer.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-62d70776-810d-4c7b-9637-93d556c6f7af. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-62d70776-810d-4c7b-9637-93d556c6f7af.json.