--- title: "Healthwatch Wakefield" ocid: "ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WAKEFIELD COUNCIL" published: "2025-02-17" --- # Healthwatch Wakefield Buyer: WAKEFIELD COUNCIL Current stage: Tender OCID: ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7.json) ## Summary Wakefield Council is seeking a lead provider for the Healthwatch Wakefield service, which aims to influence and improve Health and Social Care services in the Wakefield district. This service aligns with national standards set by Healthwatch England, promoting public involvement in local healthcare services, including seldom heard and under-represented groups. Additionally, the contract includes the provision of the Wakefield Independent Health Complaints Advocacy Service. The contract is expected to commence on 1st October 2025 and last for three years, with the potential to extend up to a total of ten years. The procurement falls under the Health and Social Work Services category (CPV: 85000000) and is conducted via an open procedure. The total contract value is approximately £885,915, with annual funding around £295,305. The tender period ends on 16th April 2025, with the service delivery location being Yorkshire and the Humber, United Kingdom. This tender presents significant growth opportunities for businesses specialising in health and social care services. Companies experienced in engaging with local communities and handling health complaints advocacy are particularly well-suited. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, offering a chance to enhance their portfolios and impact local healthcare services. The open procedure procurement method ensures a competitive process, allowing qualified businesses to showcase their expertise and potentially secure a long-term contract with Wakefield Council. ## Notice Healthwatch Wakefield is a statutory service which influences and shapes the improvement of Health and Social Care services in Wakefield district or accessed by Wakefield district residents. It follows national standards set by Healthwatch England and is designed to empower local people to influence services. It promotes greater patient and public involvement by actively encouraging participation from residents, particularly seldom heard and under-represented groups such as young people and those facing health inequalities, to ensure diverse voices are represented. Additionally, it strengthens the role of the public in the commissioning, delivery, and scrutiny of local services. The service will also provide a Wakefield Independent Health Complaints Advocacy Service; a free, independent, and impartial service. The core purpose of the Independent Health Complaints Advocacy Service is to ensure that people who use local NHS services have access to the support they need to clarify and articulate their concerns, to navigate the complaints process and to pursue a resolution to the satisfaction of the people using services or the exhaustion of the process. The Service will play no role in relation to matters where a complainant determines to resort to direct legal action other than appropriate signposting. It is expected the Contract will be for a period of 3 years with an option to extend up to a further 7 years (10 years in total), with an expected commencement date of 1st October 2025. The Contract is proposed to be a single lot with a lead provider. Contract value in the region of PS295,305 per annum ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/44e3a125-fc49-427e-9417-8215088b56ef | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Feb 2025 | | Submission deadline | 16 Apr 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2025 - 30 Sep 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £885,915 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WAKEFIELD COUNCIL | | Locality | WAKEFIELD | | Post town | Wakefield | | Postcode | WF1 2EB | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE45 Wakefield | | Local authority | Wakefield | | Electoral ward | Wakefield North | | Westminster constituency | Wakefield and Rothwell | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 17 Feb 2025 at 12:11 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/44e3a125-fc49-427e-9417-8215088b56ef ## Documents - https://www.contractsfinder.service.gov.uk/Notice/44e3a125-fc49-427e-9417-8215088b56ef 17th February 2025 - Opportunity notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-62efb78e-8af2-4a8e-94bd-391d79027bb7.json.