---
title: "Microsoft Unified Support Services"
ocid: "ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2022-01-19"
---

# Microsoft Unified Support Services

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884.json)

## Summary

The procurement process titled "Microsoft Unified Support Services" was conducted by H M Revenue & Customs in the United Kingdom, focusing on IT services related to consulting, software development, Internet, and support, specifically with a value of £1,921,233. The tender was completed on 15 December 2021, and the contract period commenced on 29 December 2021, running until 28 December 2022. This procurement was carried out using a selective method through a call-off from a framework agreement.

This tender presents an excellent opportunity for businesses in the IT services sector, particularly those specialising in Microsoft product support and software solutions. Companies that can provide extensive problem resolution services and both reactive and preventative support would find themselves well-suited to compete. Engaging in such contracts could help businesses expand their clientele, particularly in the public sector, by establishing credibility and demonstrating value through successful service delivery.

## Notice

Support across all Microsoft products, providing problem resolution services reactive and preventative support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1dd23491-3a4c-4f28-8452-4f01bc74556b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jan 2022 |
| Submission deadline | 15 Dec 2021 |
| Future notice date | Not specified |
| Award date | 15 Dec 2021 |
| Contract period | 29 Dec 2021 - 28 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,921,233 |
| Lots value | Not specified |
| Awards value | £1,921,233 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Jan 2022 at 15:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1dd23491-3a4c-4f28-8452-4f01bc74556b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1dd23491-3a4c-4f28-8452-4f01bc74556b
  19th January 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/04f49848-eb63-4651-b14a-9676dd318a8a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-62f78399-768a-41e9-a630-1b2ef1e5c884.json.