--- title: "London Victim and Witness Service" ocid: "ocds-b5fd17-630565ef-dd72-45f1-a645-d2067ee22bd3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-630565ef-dd72-45f1-a645-d2067ee22bd3" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-630565ef-dd72-45f1-a645-d2067ee22bd3.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-630565ef-dd72-45f1-a645-d2067ee22bd3.json" source: "Contracts Finder" current_stage: "Planning" buyer: "MAYOR'S OFFICE FOR POLICING & CRIME" published: "2023-09-15" --- # London Victim and Witness Service Buyer: MAYOR'S OFFICE FOR POLICING & CRIME Current stage: Planning OCID: ocds-b5fd17-630565ef-dd72-45f1-a645-d2067ee22bd3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-630565ef-dd72-45f1-a645-d2067ee22bd3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-630565ef-dd72-45f1-a645-d2067ee22bd3.json) ## Summary The Mayor's Office for Policing & Crime is planning a selective procurement process for the London Victim and Witness Service in the Health and social work services category. The tender, titled 'London Victim and Witness Service', aims to create an Ecosystem of support services across London to improve victims' experience of the Criminal Justice System. The contract value is £43,159,000, with services expected to commence from 1st October 2024. This tender presents an opportunity for businesses specialising in health and social work services to compete for providing support to adult victims of crime in London. The Mayor's Office for Policing & Crime seeks innovative partners to champion trusted relationships and collaboration within the Ecosystem. Suitable businesses should be prepared to deliver diverse services in response to changing requirements, with the potential to extend the contract for up to 5.5 years, creating a platform for sustainable business growth. ## Notice Since 2019, MOPAC has commissioned the London Victim and Witness Service (LVWS) that provides support for victims and witnesses of crime. The current LVWS contract comes to an end on 30th September 2024. The Police and Crime Plan 2022-25 strengthens the commitment made to improve support for victims with a focus on: Improving the service and support that victims receive from the MPS, support services and the CJS, including in online interaction; Victims receiving a better criminal justice response and outcome; Reducing the number of repeat victims of domestic abuse, sexual violence and stalking. MOPAC wants to work with providers to develop an Ecosystem of support services across London. The Ecosystem will champion trusted relationships and collaboration across services, whilst providing the necessary balance of specialist and by and for provision alongside robust and resilient pan-London services to effectively support victims from London's diverse communities. The services will be expected to deliver an agreed set of outcomes and share knowledge, skills and capabilities to support its continuous development and efficiency. MOPAC and partners within the Ecosystem will work closely with the Metropolitan Police Service on the development of a Victim Care Hub, to improve victims' experience of the Criminal Justice System (CJS). To form this Ecosystem, MOPAC will be looking to commission the following four services through a series of separate tenders: Central referral mechanism and support service for adult victims Specialist service for victims of domestic abuse Specialist service for young victims Specialist restorative justice services Tender number 1 is the purpose of this prior information notice. The contract will run for an initial period of up to 42 months (3.5 years), with the option to extend for up to a further 24 months (2 years). The indicative value of this service is PS21,759,000 over the full 5.5 year term. There are potential additional services that may be included into this contract, at a maximum additional value of PS21,400,000. This brings the total maximum value to PS43,159,000. At a minimum, Tender number 1 will be expected to deliver the following: Maintain referral mechanisms from the Police on behalf of the Ecosystem to ensure victims eligible for specialist support are passed to the correct services in a timely manner Assessment the needs of adult victims of crime Provide a range of practical and emotional support to adult victims of crime Work with partners across the Ecosystem to develop innovative ways to deliver better outcomes Maintenance of the LVWS website and service directory Pre-trial information and support for all witnesses attending court, including defence witnesses Stand up a response, in concert with relevant agencies, following any major crime incidents Adapt to changing requirements including need and demand for services and changes to the CJS Additional information: Communication regarding this notice should be addressed to: LVWSdesign@mopac.london.gov.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c21f7a99-070c-4cbc-9cfa-347ce96fc47a | | Notice type | Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Selective | | Procurement method details | Competitive dialogue (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Sep 2023 | | Submission deadline | Not specified | | Future notice date | 16 Oct 2023 | | Award date | Not specified | | Contract period | 30 Sep 2024 - 30 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £43,159,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MAYOR'S OFFICE FOR POLICING & CRIME | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 0LL | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | Borough & Bankside | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 15 Sep 2023 at 16:33 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/c21f7a99-070c-4cbc-9cfa-347ce96fc47a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c21f7a99-070c-4cbc-9cfa-347ce96fc47a 15th September 2023 - Future opportunity notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-630565ef-dd72-45f1-a645-d2067ee22bd3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-630565ef-dd72-45f1-a645-d2067ee22bd3.json.