---
title: "W115702 User Centred Design"
ocid: "ocds-b5fd17-63241070-09dc-4c4c-8354-01224a9892d6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-63241070-09dc-4c4c-8354-01224a9892d6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-63241070-09dc-4c4c-8354-01224a9892d6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-63241070-09dc-4c4c-8354-01224a9892d6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2024-10-09"
---

# W115702 User Centred Design

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-63241070-09dc-4c4c-8354-01224a9892d6

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## Summary

The NHS Business Services Authority has awarded a 3-year contract, with a possible 9-month extension, for user-centred design services under the title "W115702 User Centred Design". The contract is valued at £18,750,000 and spans from 1st October 2024 to 30th September 2027. This procurement falls under the industry category of IT services, including consulting, software development, Internet, and support. The procurement method was a selective tender, specifically a call-off from a framework agreement, and is now at the award stage. The buying organisation is located in Newcastle upon Tyne, United Kingdom, with the contract work expected to occur within the specified locations.

This tender presents significant growth opportunities for businesses specialising in IT services. Particularly, companies with expertise in user-centred design within the health sector will find this contract an excellent fit. As the contract is awarded to Hippo Digital Limited, a small and medium-sized enterprise (SME), other SMEs are encouraged to engage with similar opportunities within the NHS portfolio that might arise. This contract also underscores the potential for businesses to establish long-term partnerships with public sector organisations, ensuring revenue stability and increased industry credibility.

## Notice

Award of a 3 year contract (with 9 month optional extension) for the provision a partner to provide additional capability to support the delivery of User Centric Design Services within DDaT across the NHSBSA portfolio .

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/75d52a04-bfea-4288-9cd3-ea4537b40f60 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2024 |
| Submission deadline | 19 Aug 2024 |
| Future notice date | Not specified |
| Award date | 30 Sep 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,750,000 |
| Lots value | Not specified |
| Awards value | £18,750,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HIPPO DIGITAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Oct 2024 at 08:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/75d52a04-bfea-4288-9cd3-ea4537b40f60

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/75d52a04-bfea-4288-9cd3-ea4537b40f60
  9th October 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a7192412-9542-4c53-be96-c9bd32a0f8b4
  W115702 UCD Framework-Schedule-6-Order-Form-and schedules Hippo contract Redacted fv

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-63241070-09dc-4c4c-8354-01224a9892d6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-63241070-09dc-4c4c-8354-01224a9892d6.json.