--- title: "Nacro Housing Systems project" ocid: "ocds-b5fd17-63244cac-178e-4202-9f0e-8a16486a016c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-63244cac-178e-4202-9f0e-8a16486a016c" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-63244cac-178e-4202-9f0e-8a16486a016c.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-63244cac-178e-4202-9f0e-8a16486a016c.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NACRO" published: "2024-04-23" --- # Nacro Housing Systems project Buyer: NACRO Current stage: Tender OCID: ocds-b5fd17-63244cac-178e-4202-9f0e-8a16486a016c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-63244cac-178e-4202-9f0e-8a16486a016c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-63244cac-178e-4202-9f0e-8a16486a016c.json) ## Summary The Nacro Housing Systems project led by Nacro, a prominent provider of support services, aims to enhance operational efficiency and service quality. The procurement involves the purchase of a Housing Management System and a Support Management tool. The contract period spans five years with potential extension, starting on 30th August 2024. Interested vendors must comply with Cyber Essentials Plus or ISO27001 accreditation. The procurement method is an open procedure above threshold, with a tender deadline of 7th June 2024, located in England within the software and IT services industry. This tender by Nacro presents an opportunity for businesses to provide solutions for housing and support management systems, aligning with the organisation's strategic goals. Companies offering innovative and user-friendly technology solutions, adhering to legal and ethical standards, are suited to participate. Nacro seeks suppliers committed to driving innovation and service excellence. Small and medium-sized enterprises are encouraged to apply, contributing to shaping a brighter future for service users. ## Notice Nacro, a leading provider of holistic support services spanning education, housing, justice, and health and wellbeing, is embarking on an ambitious initiative to elevate its operational efficiency and bolster service quality. We invite dynamic and innovative vendors to participate in this transformative journey by offering comprehensive solutions tailored to our unique requirements. Project Objective: The primary aim of this endeavour is to revolutionise Nacro's housing and support management systems to better align with our strategic imperatives of enhancing financial sustainability, fostering growth, cultivating a vibrant work environment, and elevating user experience. Through the deployment of cutting-edge Housing Management System (HMS) and Support Management tools, we aim to streamline operations, optimise resource utilisation, and elevate service delivery standards. Contract Structure: Interested parties are invited to bid for two lots: Lot 1: Housing Management System Lot 2: Support Management tool The contract duration spans five years, with a provision for extension by an additional five years. Payment terms will be negotiated, with implementation costs structured as upfront payments aligned with deliverables and ongoing licensing fees settled annually. Success Criteria: The success of this project hinges on several key factors, including: * Seamless integration of systems with Nacro's business processes, eliminating the need for workarounds and ensuring robust data management. * Empowering colleagues with user-friendly interfaces accessible across diverse devices and locations, while offering customers convenient online engagement options for self-service and access to our array of services. * Ensuring adherence to legal and ethical obligations, thereby safeguarding the welfare and security of our service users. IMPORTANT: All prospective suppliers must hold accreditation in either Cyber Essentials Plus or ISO27001. How to Apply: For inquiries regarding the project or tender process, or to request a tender pack, please contact Terry Kiermasz at terry.kiermasz@nacro.org.uk. Nacro looks forward to partnering with visionary suppliers committed to driving innovation and delivering excellence in service provision. Join us in shaping a brighter future for those we serve. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8a6ae7c3-a9e1-40e8-9338-2573959bda04 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Apr 2024 | | Submission deadline | 7 Jun 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 29 Aug 2024 - 1 Sep 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £450,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NACRO | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B3 3AS | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 23 Apr 2024 at 22:10 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8a6ae7c3-a9e1-40e8-9338-2573959bda04 - 23 Apr 2024 at 13:23 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8a6ae7c3-a9e1-40e8-9338-2573959bda04 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8a6ae7c3-a9e1-40e8-9338-2573959bda04 23rd April 2024 - Opportunity notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-63244cac-178e-4202-9f0e-8a16486a016c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-63244cac-178e-4202-9f0e-8a16486a016c.json.