--- title: "The Provision of a Children and Young Peoples (CYP) Digital Counselling Service on behalf of Manchester Health and Care Commissioning" ocid: "ocds-b5fd17-63387713-fae4-4aa5-bf5a-c73ef5e2482f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-63387713-fae4-4aa5-bf5a-c73ef5e2482f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-63387713-fae4-4aa5-bf5a-c73ef5e2482f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-63387713-fae4-4aa5-bf5a-c73ef5e2482f.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NHS SHARED BUSINESS SERVICES" published: "2017-11-27" --- # The Provision of a Children and Young Peoples (CYP) Digital Counselling Service on behalf of Manchester Health and Care Commissioning Buyer: NHS SHARED BUSINESS SERVICES Current stage: Planning OCID: ocds-b5fd17-63387713-fae4-4aa5-bf5a-c73ef5e2482f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-63387713-fae4-4aa5-bf5a-c73ef5e2482f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-63387713-fae4-4aa5-bf5a-c73ef5e2482f.json) ## Summary The procurement process is initiated by NHS Shared Business Services on behalf of Manchester Health and Care Commissioning, focusing on the provision of a Children and Young People's (CYP) Digital Counselling Service. This process is currently in the planning stage, with key milestones including a market engagement event scheduled for 15th November 2017, and an engagement end date set for 23rd February 2018. This opportunity falls within the health and social work services industry category and is located in the North West region of the United Kingdom. This tender presents significant opportunities for businesses in the health and counselling sectors, particularly those offering digital service solutions. Companies that specialise in online counselling, mental health services, or related technology platforms would be well-suited to compete. Furthermore, engagement in this process allows businesses to provide input on service models, which may expand to include younger children aged 5-18 years, thus catering to a broader market and enhancing their service offerings. ## Notice NHS Shared Business Services, on behalf of Manchester Health and Care Commissioning (the Contracting Authority (a partnership between Manchester City Council and NHS Manchester Clinical Commissioning Group)), invites providers to a pre-procurement market engagement event in relation to a potential tender for the provision of a Children and Young Peoples (CYP) Digital Counselling Service (the Service). The aim of the market engagement event will be to engage with potential providers for the Service in order to share the potential commissioning intentions of the Contracting Authority and to seek input from providers on a number important aspects relating to the services, including the potential service model. The current service offers counselling to 11-18 year olds; however the future service model may incorporate primary school age, 5-18year olds. The counselling services to be provided will include: * Online counselling * Moderated Chat room facilities * Instant therapeutic messaging facilities * Live and off Line Digital Forums * Digital articles and self-help Resources * Signposting and referrals * Integration workers The event will be held on Wednesday 15th November 2017. Exact timings, venue details and an agenda for the event will be supplied closer to the date. The Service is an online counselling service, open 7 days a week - the messaging, self-help features, information and forums are available 24 hours a day and one to one counselling is to be made available from 12 noon to 10pm Monday to Friday and 6pm to 10pm at weekends. Counsellors provide one to one counselling in secure chat rooms, either on a virtual drop in basis or in a scheduled format, as well as Message Counselling. The provider also delivers moderated peer support message boards, live and off line digital forums, articles and self-help documents. Pathways are in place for onward referral so CYP know how to access other services. Additional information: The aims and objectives of service are to: * Provide a confidential early intervention resource that young people can self-refer to which targets improvements in emotional and mental wellbeing * Ensure a timely and appropriate response to service requests from a range of individuals and agencies * Ensure that information about the service is widely available * Provide a structured 1:1 counselling service to young people in need which draws on evidence based practice and guidelines * Provide secure online counselling and support to young people * Liaise with key partners such as Child and Adolescent Mental Health Services (CAMHS) services , community teams, educational establishments, early help hubs and third sector providers where the young person consents and where this facilitates greater impact of the intervention on outcomes * Ensure service user feedback, including outcomes reporting, is integral to the service * Comply with standards and processes for safeguarding * Ensure that the service is fully embedded across the health, social care and education economy Register to Attend To reserve your place to attend the market engagement event, please complete the attached form and return it via EU Supply no later than 5pm on 30th October 2017, providing details of the attendees from your organisation. To register on EU Supply please log on to the following website: https://nhssbs.eu-supply.com and look for quote/tender reference number 29325. If you require support registering on EU Supply then please contact the e-Tendering help desk on 0800 840 2050 or support@eu-supply.com. Please note that this exercise is not part of a selection process and is no indication of a commitment to participate in a procurement process nor does it infer any special status on those Providers who do submit an interest. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c5a16349-e0a3-4b9b-a63d-28910578c1fa | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Nov 2017 | | Submission deadline | Not specified | | Future notice date | 23 Feb 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SHARED BUSINESS SERVICES | | Locality | SALFORD | | Post town | Manchester | | Postcode | M50 2UW | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Quays | | Westminster constituency | Salford | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 27 Nov 2017 at 16:14 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/c5a16349-e0a3-4b9b-a63d-28910578c1fa - 9 Oct 2017 at 09:02 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/5f12450d-05aa-4902-aabd-867ad5ea8db7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c5a16349-e0a3-4b9b-a63d-28910578c1fa 27th November 2017 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/5f12450d-05aa-4902-aabd-867ad5ea8db7 9th October 2017 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a9ed6e02-78ed-430f-9d70-689a0451cd53 Attendee Register ## Notice URLs - https://nhssbs.eu-supply.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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