---
title: "The continuity and expansion of \"Resolver Team\" to address MODNET performance issues"
ocid: "ocds-b5fd17-63923d5e-8038-4115-9071-84bf4eddb1f3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-63923d5e-8038-4115-9071-84bf4eddb1f3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-63923d5e-8038-4115-9071-84bf4eddb1f3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-63923d5e-8038-4115-9071-84bf4eddb1f3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2020-07-22"
---

# The continuity and expansion of "Resolver Team" to address MODNET performance issues

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-63923d5e-8038-4115-9071-84bf4eddb1f3

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## Summary

The MINISTRY OF DEFENCE is conducting a tender for the project titled "The continuity and expansion of 'Resolver Team' to address MODNET performance issues." This public procurement is categorised under systems and technical consultancy services, with a total value of £1,239,625. The contract spans from 6th July 2020 to 30th June 2021, following a selective procurement method via a call-off from the G-Cloud 11 framework, specifically Lot 3. The tender period concluded on 3rd July 2020, and the relevant delivery address is located in Corsham, England (SN13 9NR).

This opportunity may lead to significant business growth for specialised consultancy firms, particularly those with experience in technical support and service management within governmental frameworks. Businesses that focus on MODNET services, global connectivity, or integrated user services would be particularly well-suited to compete, especially small and medium-sized enterprises (SMEs). With a focus on improving performance across various technology platforms, firms positioned to offer innovative solutions in enhancing operational efficiency may find this procurement advantageous.

## Notice

The continuity and expansion of a Team to address modent performance issues. Put in place the required governance and best practice to manage a stream of improvement initiatives and activities covering all aspects of the modnet service, at both Official and Secret Tiers. Team leader to support the team and provide oversight, planning and resource allocation. Also be the senior technical person to chair meetings. To work with other Defence Digital areas to oversee and coordinate change initiatives and scope future technologies. Technical lead to oversee the transition of services. A technical lead to support the on going performance and stability of Windows 7 and Windows 10 in the current environment. Windows 10 Tech. support. To support the rollout of modnet focussing on accessibility solutions and implementation. Providing technical assurance and validation of the proposed solution against the technical requirement and the implementation of the uplift from Windows 7 to Windows 10 in the systems environment. Supporting the business changes required as part of the on going evaluation of platforms. Additional information: A call-off using G-Cloud 11, Lot 3 was the Business Case preferred route. The key words in using G-Cloud: "MODNET", "Global Connectivity" and "Integrated User Services". This produced a single supplier for all areas.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b319bab1-b50c-43e8-8f1e-ace85ffd01de |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2020 |
| Submission deadline | 3 Jul 2020 |
| Future notice date | Not specified |
| Award date | 5 Jul 2020 |
| Contract period | 5 Jul 2020 - 30 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,239,625 |
| Lots value | Not specified |
| Awards value | £1,239,625 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JLG TRADING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services

## Release History

- 22 Jul 2020 at 10:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b319bab1-b50c-43e8-8f1e-ace85ffd01de

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b319bab1-b50c-43e8-8f1e-ace85ffd01de
  22nd July 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/493965ce-f19d-4c40-8239-5ee6e83efe8d
  G-Cloud 11 search results
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/71c6855b-c8cf-44dc-9eb0-0dc4144d4127
  G-Cloud 11 Call off contract

## Provenance

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