---
title: "Medicom Call Handling"
ocid: "ocds-b5fd17-63ba4ed1-c198-481d-8c0f-95913850c57d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-63ba4ed1-c198-481d-8c0f-95913850c57d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-63ba4ed1-c198-481d-8c0f-95913850c57d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-63ba4ed1-c198-481d-8c0f-95913850c57d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST"
published: "2024-04-24"
---

# Medicom Call Handling

Buyer: NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-63ba4ed1-c198-481d-8c0f-95913850c57d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-63ba4ed1-c198-481d-8c0f-95913850c57d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-63ba4ed1-c198-481d-8c0f-95913850c57d.json)

## Summary

The Norfolk and Norwich University Hospitals NHS Foundation Trust has awarded a contract for the Medicom Call Handling service, valued at £61,221.93. The procurement method used was a direct Single Tender Action. The contract period starts on April 1, 2024, and ends on September 30, 2024. The procurement stage is at the award phase, with the tender period closing on March 20, 2024. The service falls under the main procurement category of services and is located in Norwich, East of England.

This tender presents an opportunity for businesses in the call centre industry to grow by providing midwifery call handling services. Companies well-suited to compete are those able to offer call centre solutions tailored to the healthcare sector. Interested parties should consider the specific contract requirements and the timeframe outlined for service delivery within the East of England region.

## Notice

Midwifery call handling service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ccf23d16-5626-497d-8c89-c92ba2fce3c3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2024 |
| Submission deadline | 20 Mar 2024 |
| Future notice date | Not specified |
| Award date | 26 Mar 2024 |
| Contract period | 31 Mar 2024 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £61,221 |
| Lots value | Not specified |
| Awards value | £61,221 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7UY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | South Norfolk |
| Electoral ward | Cringleford |
| Westminster constituency | South Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 24 Apr 2024 at 15:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ccf23d16-5626-497d-8c89-c92ba2fce3c3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ccf23d16-5626-497d-8c89-c92ba2fce3c3
  24th April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-63ba4ed1-c198-481d-8c0f-95913850c57d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-63ba4ed1-c198-481d-8c0f-95913850c57d.json.